Over Nomisra

Hi all, it's been a while since I had the fan problem so I thought I'd update you.  I was eventually sent a new laptop, same make and spec as my original, and back to the RTX 2060, and for a few months all was going well.  But I then noticed noise much louder than there has been,  from what seemed like both fans,  spinning really fast when Windows 10 had only just been booted for 5 mins and the screen had gone to sleep as it wasn't being used for anything intensive. I messaged the rep I'd contacted before and received a reply  from someone else asking me to check for overheating,  good air flow and a video of the noisy fans in question which I sent.  Haven't heard back since the video was sent Monday. Does anyone have any suggestions? I'm very disappointed with a gaming laptop that sounds like an aircraft taking off when I haven't even booted a game, and worried that the same thing will happen to this laptop like the other,  it's reaching that point in less than a month,  and I only purchased the original in November.  ... Meer weergeven

Having left emails and had phone conversations while being told that it's being looked at, I have not heard back from anyone stating what's going to be happening,  so I'm currently stuck with a now lower spec machine, 4 months old,   that I'm still paying for. I WAS told that the motherboard had been replaced but would that entail changing the graphics card too? I hope to hear something today.  ... Meer weergeven

Hi,   @Gehringer I received the laptop back Friday,  and while I thought everything was okay,  I've only just noticed that my graphics card has been replaced! It was a RTX 2060 and is now a GTX 1660 Ti! I know that's not much difference but that's not the point,  why was it changed? I guess I'll have to contact Medion again! ... Meer weergeven

Hi,   Laptop is currently with Medion being repaired hopefully! I'll let you know how it is when it's returned.  ... Meer weergeven