Need help

[Gadta89]

Hello,

please medion help me with this. I realy need bios update to fix microcode.Cant find help with medion support no 1 help me.

[Igor28]

Hello @Gadta89 ,

Could you please give us the MSN and serial number SN of your device?

Kind regards 

[Gadta89]

MSN:10025150

Serial number:01100251500100042

B660H7W0X.212 11.09.2024 Bios version

[Igor28]

Hi @Gadta89,

Thank you for information.

I have requested a BIOS update. I will send you the updates when I receive a response.

[Gadta89]

Thank you! Can’t wait

[Igor28]

Hi @Gadta89 ,

The BIOS Version 212 you have is the latest available version.

Kind regards 

[Gadta89]

Are you planing to change microcode with new update or need to change  motherboard with normal brand.Every company did only im person who waiting 

[Igor28]

Hi @Gadta89 ,

To assist you further, we need to confirm the revisions on the mainboard currently installed in your PC.

Please open the side panel of the unit and locate the white label towards the back.

You should have a code that shows on the label, with 1.0 or 1.

If it is 1.0, please see below a link for the BIOS update below :

https://www.gigabyte.com/Motherboard/Z790-AORUS-ELITE-AX-rev-10/support#support-dl-driver

If it is 1, please see below a link for the BIOS update below :

https://www.gigabyte.com/Motherboard/Z790-AORUS-ELITE-AX-rev-1x/support#support-dl-driver

Kind regards 

[Gadta89]

This is my board. Is not gigabyte. Board is ECS elite group and is 1.0 v. This gigabyte bios cannot install on etc motherboard
https://www.ecs.com.tw/en/Product/Motherboard/B660H7-M20/specification

[RAZZ]

hi @Gadta89 @Igor28 

I have opened an investigation with Medion to see if they are able to assist and get the correct fix for your CPU via a BIOS update for your board, as this comes from the board manufacturer ESC unfortunately there may be a slight delay, 

as soon as I get an update we I be in  contact,

Thanks