How to fix: Stuck on logo, no post, no recovery (after windows update)

[Sylvean]

Hello.

I have stumbled upon many threads with the same issue as I had : the computer failed to go past the boot, likely du to a windows update. Leading the computer to be stuck on the logo.

Windows repair media could be booted but not go past POST. memtest ran without issue. Linux same as windows, boot but no POST.

How to resolve:

1. Read : https://mcendon.github.io/gigabyte/BIOS_update_operation_instructions.pdf
2. Download the .zip, unpack it to your an USB key. just to be sure copy the bootx64.efi (or whatever it was named I forgot) at the root also.
3. Then download the bios update for your motherboard (mine was : https://cdn.medion.com/downloads/software/00_Bios_Crawler_E50_Defender_P50_Deputy_P60_Scout_E30.zip)
4. Unzip the update to the usb key along the .efi and folder extracted previously.
5. Restart you computer and boot on the USB (make sure secure boot is off, don't know if it matters but I disabled it)
6. Plug-in the power if it isn't already
7. you will be met with a shell, type the name of the .efi at the root of the usb.
8. The update will start, then the PC will shutdown, once it's done start the computer and you should be good to go!

Cheers,

Sylvean

[daddle]

@Banzay4ik 

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@Banzay4ik  schrieb:

There is a problem when I press F11 to enter bios menu it doesn't work.

But if I remove Ssd it goes to bios straight away after message no boot able device found or something like this. 

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F11 does not open the bootmenu,  but solely should start the Power Recover OS out of the  OEM partition. While  switching on the PC on tab  the F11 tab repeatedly.

Well, F11 should start a separate small OS, which s located on the primary disk in a separate  partition called  OEM partition, 1 GB in size, and loads the Power Recover Program. 

If this partition on the disk was deleted, Power Recover can not start. Or if with the UEFi was messed around.  

You can connect the bootdisk to another PC, and check with data storage management, if the OEM partition  (1 GB) is at the end of the boot disk.

But if the PC boots and ends up in Bios, because there is no OS (Windows) found, nor with F11 the OEM partition starts booting into Power Recover, then something is wrong.with the SSD. Like you say with the SSD removed the PC boots into Bios saying no OS was found. This is a normal behavior if no medium with an OS was found. But it also states the UEFI is functioning normally.

Which tells us  the SSD is faulty. If logically (startsectors?) or electronically (defect in the  built in controller) I can not say.

You could try to boot into Win RE with a Windows Installer USB stick  (create with the MediaCreationTool) , then check the start sectors in advanced Options.

Bye, daddle

[Banzay4ik]

Can I remove whole ssd and use it with external sleeve with 2nd laptop and scan for bad sectors? 

[daddle]

@Banzay4ik 

Yes of course. But if it starts repairing start sectors I do not know if it takes the parameters from the guest pc. So at least the other pc should have the same OS installed.  Or Win 10 or Win11, the starting procedure should be the same.

Bye, daddle

[Banzay4ik]

sorry for being such a pain.

going back to your previous message.

how can i check exactly if OEM partition is at the end of a boot disk?

also quite strange thing happened today. laptop actually fired up just randomly, but then after restart same issue again. me being stupid didnt copy all my stuff.

[daddle]

@Banzay4ik 

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@Banzay4ik  schrieb:

sorry for being such a pain. going back to your previous message.

how can i check exactly if OEM partition is at the end of a boot disk?

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I did write in Post this:

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@daddle wrote in Post 11:

You can connect the bootdisk to another PC, and check with data storage management, if the OEM partition  (1 GB) is at the end of the boot disk.

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--> https://community.medion.com/t5/Operating-Systems/How-to-fix-Stuck-on-logo-no-post-no-recovery-after...

-->  "data storage management" is the same as Disk Management:

 In Windows -> Press Win key plus X --> in the drop-down menu at the upper part  select Disk Management and wait a moment....
In the lower section of the upcoming Disk Management mask you see the graphical display. The boot disk (containing the C partition) is displayed with its partitions.

Edit:   

But this is the bootdisk C:\ of the actual  PC you bootet. It is not the disk from the other PC wherefrom you took the questionable disk out. This one might now have the drive letter D or E, depending  on how many disk are in the actual PC.  

On which PC are you testing the disk? Is it a Medion PC as well?  If yes please name it with its numbers.

Don't get mixed up - If i´t is a Medion PC, the bootdisk of this PC (with the  C:\ partition) could have an OEM partition as well.

Best would be if you make a screenshot of the disk management Window (from its lower half).

Edit  end.

If a partition with a size of 1 GB and the label OEM is displayed at the end of the disk, then this is the partition containing the alternative operating system with the Power Recover program.

daddle

Edit: additional info

[daddle]

@Banzay4ik 

Please read the explaining additional edit in my former post.

daddle

[Major_ToM]

Hi @Banzay4ik ,

can you give us an update on your situation? Our super users provided so much assistance, that we would kindly ask, if you finally made it?

Cheers

Major ToM