op 17.03.2024 11:31
op 17.03.2024 11:31
Hello
I need to re-flash the BIOS on my Medion Akoya E6415. The computer won't start after a failed BIOS update. I have downloaded the BIOS files from the Medion site but it is an .EXE file. I was going to use a CH341A to re-flash the chip but I believe I need the .BIN file to do this. Does anyone have the files for the e64 series or P66 series as separate files and not an EXE.
Thanks
op 19.03.2024 06:54
op 19.03.2024 06:54
Hi @Mach59 ,
we and our Community folks would surely like to assist you on your question,but there´s lots of information to be provided from your side.
First of all we need the 8-digit- MSN article numner (3001xxxx) which is placed on a sticker onto the lower case of the laptop to identify your machine.
Which operating system are you running, where did you download which version of the update (Win8 or Win 10) and did you ever tried updating the Bios via the Win Update functionality (including optional updates?).
Dis you unzip the downloaded file and how did you proceed step by step...?
Cheers
Major ToM
op 20.03.2024 10:23
op 20.03.2024 10:23
Hello Major Tom
Thanks for your reply. Here are the details of my laptop:
Medion Akoya E6415. MD 99935. MSN 30020527. It is running Windows 10. I got the BIOS update from the Medion website. I ran the stand alone .exe file which then started the update process whilst windows was running. The issue occurred because I restarted the laptop too soon. It was my fault! It now does not start at all. Luckily I have another laptop to use. I just bought a new battery and have added a 500Gb SSD and I wanted to use it until Windows 10 support stops next year. Hope this information helps.
John
op 20.03.2024 11:43
op 20.03.2024 11:43
If you want to make Major_ToM aware of your post, you must address him bei settting an @ in front of his name. If you write @ , a list will automaticaly open with the names of user who posted in this thread,
So write @, mark Major_ToM klick in the list and the name will appear like this: @Major_ToM .
With this he is informed automatically. As he will be now.
Cheers, daddle
op 22.03.2024 07:19
op 22.03.2024 07:19
HI @Mach59 ,
thanks for the information, which helped to identify your machine.
"...then started the update process whilst windows was running. The issue occurred because I restarted the laptop too soon.."
With all my respect, but this is the worst thing you ever can do, when running a Bios update, so I fear the laptop may unfortunately be completely gone.
What can we do now? With Windows 10 OS operating the (final) Bios version should be V 7.03, which i zipped as a complete archive to be downloaded here.
In the (rather unlikely) case, the the Bios chip hasn´t been destroyed, you will have to find someone, who is able to exchange the Bios chip and program the attached .rom file from the "Factory" folder onto the new Bios chip.
I have no product sample in hand, so I´m not able to provide more helpful assistance on that... very sorry about it. 😕
Cheers
Major ToM
op 23.03.2024 09:52
op 23.03.2024 09:52
Hello @Major_ToM
Thanks for your reply and for your help. I seem to be having a problem. When I unzip the file it only shows a Word document with details about the different BIOS versions. I cannot see any other files in the archive.
Thanks
John
op 25.03.2024 09:47
op 25.03.2024 09:47
Hi @Mach59 ,
definetely my fault, because a few files werte missing. I zipped it again (with a different file naming), so please try this download again.
Cheers
Major ToM
op 25.03.2024 10:03
op 25.03.2024 10:03
Hello @Major_ToM
Thanks for your response. The link you provided just goes to a 404 error, page not found.
Regards
John
op 25.03.2024 10:16
op 25.03.2024 10:16
Hi @Mach59 ,
it usually takes up to 30 minutes for the target to be synchronised with the server, so please try this one in a few minutes again:
https://cdn.medion.com/downloads/software/00_Bios_pgt_D15D_full.zip
Cheers
Major ToM
op 25.03.2024 16:52
op 25.03.2024 16:52
Hello @Major_ToM
Yes, that has worked. Great. Thank you. All the files are now unzipped and there is a .bin file. I now intend to buy a BIOS chip programmer from eBay for £10.00 and I will try to reflash the BIOS. Should I keep this post open to let you and the community know how if I am successful? Hopefully, I will be.
Many thanks again.
John @Mach59