on 16.05.2020 00:08
I've recently bought a Medion Akoya convertible laptop/tablet running Windows 10 Home.
Is there any way of automatically (or even manually if necessary) disabling the physical keyboard and trackpad/mousepad temporarily when I fold the screen right back and enable tablet mode? And, of course, re-enabling it when back in laptop mode?
It's getting very annoying with all the inadvertent key presses and mouse clicks!
System info: MEDION AKOYA S4403, Intel Core i5, 14", 8GB RAM, 512GB SSD, Win10 Home
on 16.05.2020 13:30
Hi. You can go into Sttings -> Search for Tablet mode. Ther you can configure, how you Convertible ist reacting, if you fold the screen back for Tablet mode. You can set it to automatic, with deactivating the keyboard. Thats actually the standard mode in which the NB is delivered.
17.05.2020 10:02 - edited 17.05.2020 12:11
Of course it has! Sorry, but then you didn't look properly, or in the wrong place.
Press Windows-Key and X -> Settings --> Search for "tablet mode" in the search field --> Tablet mode;
there you have two options to change setttings:
1. Option: "When I sign in" --> Use the appropriate mode for my hardware (should be set)
Here you can choose --> "Use tablet mode" Reboot. Just for testing, is the keyboard switched off after reboot?.
After the test set back to --> "Use the appropriate mode for my hardware"
2. Option: "When this device automatically switches tablet mode on or off"
Choose: "Don't ask me and always switch"
Check if the screen is switched and keyboard gets switched off
If this setting was set to --> "Don't ask me and do not switch" it would explain, why your Convertible doesn't switch the keyboard off.
If all the settings are correct, and stiil your convertible does not switch into tablet mode (keyboard off and different start screen with app icons) then there is something wrong with the hinge-angle settings.
17.05.2020 11:58 - edited 17.05.2020 12:03
Thanks for your continued help on this. I have exactly followed your instructions, but I still don't have the right settings. I can manually start Tablet mode using the button in the notification bar bottom left, and the PC will automatically go into tablet mode when folding the screen over, but Tablet Mode, however it is started will not disable the keyboard. 😞
on 17.05.2020 12:36
...I have exactly followed your instructions, but I still don't have the right settings.
What do you mean by this? Didn't you find the tablet-mode settings page in "Settings"or not?
Or says "I still don't have the right settings" I found the page, but different settings have no effect regarding the keyboard?
What happens if you set Option 1 to "Use Tablet mode" by startup? Does the phys. keyboard still function if the tablet is not flipped down? Probably yes. An flipped down still working also, if I understand you right?
So the physical keyboard off ist triggered by position of the hinges angles. which does not work in your NB.
There is a hinge angle driver in your driver package; which you could reinstall. Try this.
on 04.11.2020 11:03
Same issue here, keyboard and trackpad are still active when the Akoya switches to tablet mode. No option to disable them, at least that I could find. It seems there is an option in "Control panel (NOT SETTINGS) -> Keyboard (use icons) -> Keyboard Lock -> Auto Lock the keyboard and touchpad (recommended)" but it´s not available in my Akoya...
Other manufacturers like Lenovo and Dell have specific small apps that do exactly that.
Any hint for this?
on 15.06.2021 15:54
I have the same issue if not worse with my E3220 (63810). Clean install of windows. does not go into tablet mode when flipped and also when I manually put it into tablet mode the keyboard and mouse still function.
it is driving me mad as it has not worked since I got this damn thing 😞
on 15.06.2021 23:37
Try this KB and HingeAngleservice Update ---> http://cdn.medion.com/downloads/treiber/kb_update_em.exe
If teh link does not function, Right cklick on the link and copy Link address, and insert it into a new Browser tab
After decompressing to C:\Medion\CNB-Workaround\ (doubleclick on the downloaded file kb_update_em.exe)
Then start the C:\Medion \ CNB-Workaround \ DRV_Update.cmd as an admin and reboot.
Let us know if it helped.