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WLAN fails at startup. Works well after 10 minutes. Erazer P15805, Intel(R) Wireless-AC 9560 160MHz

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someMedUser
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Message 1 of 6
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WLAN fails at startup. Works well after 10 minutes. Erazer P15805, Intel(R) Wireless-AC 9560 160MHz

Erazer Gaming notebook P15805.

Almost always after startup from power off state, the WLAN does not work.

 

Windows Event logs:

 

1. A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_A336&SUBSYS_85501558&REV_F0
Secondary Device Name:

2. Intel(R) Wireless-AC 9560 160MHz : Has determined that the network adapter is not functioning properly.

3. Intel(R) Wireless-AC 9560 160MHz : Has encountered an internal error and has failed.

 

Windows 10 Home, up to date.

Driver provider: Intel

Version: 22.40.0.7

From 3/3/2021

 

 

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Gehringer
Retired
Message 2 of 6
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Message 2 of 6
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Hi @someMedUser ,

 

have you already tried to rollback / re-update driver?

Regards,

Gehringer

someMedUser
New Voice
Message 3 of 6
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Message 3 of 6
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Unfortunately, the same behavior with all intel drivers from the past 18 months.

Latest driver updated today.

 

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daddle
Superuser
Message 4 of 6
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Message 4 of 6
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@someMedUser 

 

I would first of all reinstall the chipset drivers. They are in a map called Driver(s), on your D- or E Drive, and came with the  PC.

If you cannnot start the single installation of one driver catagory, just reinstall all.

 

About  the Intel Wlan driver problem there is known, that they are in some way Windows Version dependent. So sometimes a driver works for a while, and suddenly stops getting a connection to the Internet. If then the Win Verson is updated, e.g. from Win 20H2 to Win 21H1, it suddenly works again. So please check this also.

 

Cheers, daddle

someMedUser
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Message 5 of 6
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Message 5 of 6
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Hi @daddle , thanks for your good intention. 

All dirvers are up to date from https://www.intel.com/content/www/us/en/support/detect.html 

The recovery drivers are in D:\Drivers\07.WIFI .

 

Is the root cause known?

daddle
Superuser
Message 6 of 6
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Message 6 of 6
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@someMedUser 


@someMedUser  schrieb:

Hi @daddle , thanks for your good intention. 

All dirvers are up to date


Thats why I say install the Chipsetdriver from origin, the error points to the chipset drivers.

And sometimes newer driver can produce hassle. Especially some Intel Driver in the past caused a lot of trouble.

 

daddle

 

Edit: For the root cause ask Medion, Microsoft or Intel. 😉

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