Computer Fan Making Noise. Bios Says Old Date

[hennis]

Get ready for this so I can tell you all the issues since I brought this make of laptop, and I know enough about computers normally.

My computer fans making a odd noise and the bios date says 2019. I know about fan control and have it installed, it is not that at all.

I have never brought a laptop from a company that has had so many issues. My other laptops years older and does not make this kind of noise. Every place I have read on Medion, you have people complaining about the fan noise and issues on every model?

What do I do about the bios and why is there nothing on this site to allow you to update it?

I also explained that the backlight does not come on straight away when you power up, so doing updates is a nightmare, and means that there is no light when you hit restart computer so a BLACK screen.  Then if you leave it all of a sudden it comes on. It can take over an hour to come back on, sometimes 5 mins. MY POINT IS IT SHOULD NOT DO THIS.

My Median laptops not even 3 years old, and it has been full of problems from the first weeks I brought it.

You look for the Erazer laptop p17815 model online and the P17815 model is no where, it does not exists online, even under the name Clevo. Someone told me on this site, the actual make of my laptop is a Clevo something, even though written on my laptops body  it clearly says it is called an Erazer gaming laptop P17815 which may make you think that is the name of your laptop, but no its a CLEVO something??

The name Clevo is not even written in the official manual for this model you download from this site?

I was looking at prices of fans for my laptop, and then you come on this site for updates and all they have in program are drivers and a manual. The site wont even find the name of the laptop printed on the computer when I type first name Erazer, I have to type P17815, then it gives me two laptops from the UK that look the same, and fails to tell you what the difference is from the 2 laptops it shows you,  so unhelpful.

Why does this site not support my model especially things like bios updates? 

Just opening this make of laptop you need to go and study at University for 3 years. I have not been able to open it at all and the instructions I was sent are insanely hard to understand on how to open it.

A laptop should have a few screws to remove, and a clip and it should be able to easily be opened, but not this laptop, OH NO it is a nightmare.

WHAT ARE YOUR TRYING TO PULL HERE MEDION ON THIS MODEL, HONESTLY?

Anyone reading this do not ever buy this make of laptop, it is from Hell and will make your life a misery and give you nothing but problems.

IF YOU HAVE ANY IDEAS ABOUT THE BIOS AND NOISE REACH OUT, BUT AS YOU CAN READ I AM NOT HAPPY WITH THE OPTIONS OF HELP THIS SITE OFFERS, THE PEOPLE WHO RESPOND ARE GREAT HERE, I AM TALKING ABOUT THE ONSITE HELP OPTIONS LIKE. FILES YOU CAN DOWNLOAD. NOTHING FOR MY MODEL WHICH IS RECENT. ALL OLD TOSH, WITH NO NEW UPDATES.

[Luke]

Hello @hennis,

Please provide the following info:

- When did you buy your notebook?

- Where did you buy your notebook?

- Exaxt designation of the notebook.

- The MD number of the notebook.

- The MSN of the notebook.

Thanks in advance,

Luke

[Kikiriki]

Fans making a bunch of noise probably cause they are really dirty and need cleaning and bios you can search up a tutorial on youtube. Also you reminded me to update my bios

Lüfter, die eine Menge Lärm machen, sind wahrscheinlich darauf zurückzuführen, dass sie wirklich schmutzig sind und gereinigt werden müssen. Sie können ein Tutorial auf YouTube finden. Außerdem hast du mich daran erinnert, mein BIOS zu aktualisieren

Cheers Kikiriki!

[hennis]

Hi Luke.

I bought it from Laptops Direct but wish i had not. It as been nothing but awful.

MSN- 30028173

MD - 61747

[Fishtown]

Good morning @hennis 
By entering your MSN number you will find the driver and the CC on the Medion service page.

https://www.medion.com/gb/service/product-detail/30028173

Which bios version do you have? there may not be a newer one.
You have a barebones clevo NH70RCQ.

To explain: Clevo is an OEM manufacturer that assembles/manufactures computers on behalf of Medion.
This happens in a modular design. There is a basic model and you can choose from several options as to how it should be equipped.

of course with the Medion logo.
Here is a service manual for your computer, with the help of which you should be able to disassemble it.

https://drive.google.com/file/d/1y5ecVnRHkOhTpQW7n2B0tnTXdkqCrzuS/view?usp=sharing

bye Fishtown

[hennis]

Hi,

Where do I find the version of the Bios?

Recently the o and 5 key have stopped working and then it works, and I have re installed the driver and it does nothing and the keyboard buttons work fine as it will start working again after it freezes.

I can not get into the back of this thing, and I've tried with the manual. The clips behind the battery wont click off after having to  undo a ridiculous amount of screws 14 to be clear.

I have never had an issue like I have with this laptop that I paid well over £1000 pounds for like Medion.

People on this site keep telling me its called something that is not even on the sticker.

My laptop says it is an Erazer P17815, yet people have told me its not called that.

The programs that you provide for this computer in the sense of drivers is one of the worst I have ever seen, there is no updates ever, and the assistant you provide does not even work.

I wont ever be buying a medion laptop ever again, as it should never be causing these many issues, like it has.

Let me list the issues.

1: Laptop does not boot straight away like the LED light wont come on, so I am worried that if I reset it and reinstall windows how, is that going to work if the backlight wont come on straight away?

2: The fans making a horrific noise and I can not open the back.

3: The keyboard letter o has stopped working and then it stops the 5 working.

4: The Keyboard trouble shooter is missing.

Windows the program is not the issue it is the components and who ever made this laptop.

Poor and the worst laptop make I have ever brought in my life.

If I was going to get it fixed, do you collect it?

[hennis]

I don't know if this will help, but is this my Bios version?

BIOS Version/Date INSYDE Corp. 1.07.13RME1_00009, 17/09/2019

[hennis]

There is no to 0 tutorials for an Eraser P17815, the thing is non existent online.

Nothing natta, no one showing you how to take one part, no one speaking about bios nothing.

Pile of!

Even the people who write back in this forum could not even make their mind up what model it is, and finally this company Medion do not care at all about their customers, as if they did they would have updates for drivers and stuff and they have never put out a single update since i brought this stupidly.

Just dont buy a P17815

[Fishtown]

Hello @hennis 
I have been answering all of your questions since March 2024
It was answered where you can find drivers and operating instructions at Medion. how the name relates to the OEM manufacturer.
where you can get a service manual.
and what you should do if the buttons have a hardware malfunction.
If you have any other questions other than those that have already been answered in detail several times, please feel free to ask.

bye Fishtown