15.03.2025 16:03 - edited 15.03.2025 16:05
15.03.2025 16:03 - edited 15.03.2025 16:05
Hi - I have a "ERAZER Beast X25 (MD 62308) UK" and the screen backlight has failed. The display still works, and I can see the image if i shine a light on it. Also I can use it with external displays.
I cannot find any references to an "out of warranty" repairs service:
1) does Medion have approved repair services?
2) If not is there another service which can be recommended?
3) Is self-repair doable for someone who has built PCs and repasted a laptop or two?
Regards,
Paul McGinnie
on 15.03.2025 20:10
on 15.03.2025 20:10
Hello @mcginnie and welcome.
if you want to do it yourself:
In the Service Shop you will find an LCD display MSN 40077398.
https://www.medion.com/gb/service/product-detail/30031980
https://www.medion.com/medionserviceshop/en/p/display-without-touch-lcd-display-w-o-touch-40077398
Most front display frames are simply clipped on and easy to remove. Only remove the display ribbon cable after disconnecting the battery.
There are enough example videos on YouTube.
bye Fishtown
on 16.03.2025 13:38
on 16.03.2025 13:38
Approx £200 for a failed LED backlight?
Is the screen unit unrepairable?
Medion has no network of approved repairers?
Thanks,
Paul
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