Medion Erazer X6807 - Control Center - Game Security Violation Detected

[kitburden]

So I bought this laptop to game and edit on. But ever since getting it its had issues with 'Easy Anti-Cheat' and has literally stopped games from being able to be played or launched because of the 'GamingCenter.exe' as part of the Control Center Medion use.

An easy fix to this was for me to go to task manager and end the GamingCenter.exe however this means that my laptop no longer has temperature monitoring and will no longer boost fans enough to combat the strain gaming puts on the CPU and GPU.

Unintalling ControlCenter completely will solve the issue of launching games, but then I am yet to find another way to access the Fan's System or settings in order to regulate the temperature. I've tried many but none can access or change fan speed. This seems like an endless loop where I can not play games because of the control center and yet I can not play games without the control center because my laptop will over heat and shut down to protect itself.

Seems like a pretty big oversight for a Gaming Laptop.

Any tips or work arounds would be appreciated!!

[Fishtown]

hello @kitburden 

which gaming center version do you have! maybe this is newer and does not cause any problems:

http://www1.medion.de/downloads/index.pl?op=detail&id=21205&type=treiber&lang=uk

Tschüss Fishtown

[kitburden]

@Fishtown Hey there,

Just tried that, uninstalling, restarting, reintsalling and still I'm getting the same error and can not game.

[Fishtown]

Hi @kitburden 

I`m sorry, i can not help.

Easy Anti-Cheat is a security software and linked to the game.

maybe an engineer from Gamestream can help you.

They have established a cooperation with Medion and "Medion Erazer Cloud Gaming".

Hello @GS_Yoann  can you help?

Bye Fishtown

[GS_Yoann]

hello,

The concern you are having is related to Apex, on the Origin launcher, or gamestream is related to the ERAZER Cloud Gaming streamer app.

I have no more solution than the one we can find on the internet...

Except this one :
@Fishtown, Gaming Center support is managed by Medion? Is it possible to forward this to Gaming Center support? this problem could be the subject of an update.

[kitburden]

So Ive still had no luck whatsoever. This used to happen a little, but now is happening every time I let control center and there for game center run in the back ground for extended periods of time. It just seems to stockpile my memory.... Im thinking I need to send off this laptop to be seen by the manufacturers even if this is a software problem not a hardware one....

[sweetpoison]

Sorry but I have to ask, what is Gaming Centre? I mean, it's a critical program to manage the games or just a useless part meant to look nice and somehow slow down the games like Nvidia Experience or Windows Gaming? 

I'm asking out of curiosity.

[kitburden]

It is a part of Medion's "Control Center" software. The control center allows you to change keyboard backlighting, the profiles for display and colour settings along with fan speeds and monitoring the hardware (temperature and things). Without it you have no real customisability of fan speed or any of the RGB on the backlighting for the keyboard. Gaming center is a built in function of this. You can't have one without the other.

[Major_ToM]

Hi @sweetpoison ,

the Gaming Center SW is a software, which we add to all ERAZER Gaming notebooks, to adjust fan speed settings, the color scheme of the keyboard and sometimes you are able to activate the overclocking mode. The look depends on the barebone manufacturer, but It´s looking a bit like this

Regarding this specific case of @kitburden I have to admit, that I ´have not been reported any more of this cases of all notebooks, which are in our current product circle.
Seems strange and at the first glimpse it does not seem to me as an issues, which occurs of the Gaming Center in connection with another prog/process.

[sweetpoison]

I see, thank you both for information.

What happens if Control Center is blocked in firewall?

For some reason anti cheat see the program as 3rd party software which interfere with gameplay (like BOT software or communication spyware) and that shouldn't happen if CC stays to local control an execution as it should. So that's what I would do fist if I had this problem.