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Medion Erazer P7651 - Slow USB detection

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springs
Beginner
Message 1 of 4
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Message 1 of 4
1,656 Views

Medion Erazer P7651 - Slow USB detection

Hi all,

 

I've got an Erazer P7651 which for most of the time i've had it has had the following issue.

 

When inserting / removing anything from the usb ports it takes some time for the machine to recognize it.

 

The usb-c port seems to be quicker but it's not always convienient to carry around a hub for it.

 

I've reinstalled windows 10 with the ISO straight from Windows and not Medion. Looking at device manager it does show 3 unknown devices but it doesn't give any hardware-id's to go searching on the web for it

 

has anyone had similar issues with their machines?

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P1a5ma-
Trainee
Message 2 of 4
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Message 2 of 4
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Hi Springs, 

 

Are you using windows 10 or 11? from your description, it does suggest a possible driver problem. 

 

Most drivers now are distributed via windows updates.

 

How do I update device drivers? - MEDION Community

 

Thanks 

 

 

springs
Beginner
Message 3 of 4
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Message 3 of 4
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It's still on windows 10.

 

I've gone through the driver updates and there is nothing to update / install.

 

I've also booted into a ubuntu live image and even that isn't picking up my KB / Mouse via usb

mats749
Tutor
Message 4 of 4
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Message 4 of 4
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Hi Springs, 

 

Do you have the MSN of this Erazer? 

 

Thanks 

Mats749 

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