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Medion ERAZER HUNTER X62 MD35081 randomly reboots

23 REPLIES 23
Llcoolm
Trainee
Message 1 of 24
9,632 Views
Message 1 of 24
9,632 Views

Medion ERAZER HUNTER X62 MD35081 randomly reboots

Hello Guys!

 

first time posting so I apologies if this topic is actually answered in this English part of the community 🙂

 

So I very recently bought this Erazer so I could stop getting my ass kicked in PUBG all the time as my previous rig is over 7 years old (Geforce 970) 😄 

 

However I am getting random reboots when playing games like PUBG and similar , strangely enough I am not when running stress test etc using 3Dmark or normal web browsing etc. 

 

So I started googling and found this thread on the German part: https://community.medion.com/t5/ERAZER-Gaming/High-End-Gaming-PC-Hunter-X20-MD34445-dauernd-restarts...

 

It looks like exactly same issue and the solution looks promising (thanks google translate!)  However the solution involves downloading a more recent BIOS version from MSI (MPG z490 gaming edge wifi motherboard). But when i download (2 file) it to my prepared USB stick (bootable) the M-FLASH does not see the files, it sees the folder and everything but do not recognize it as bios firmware. 

 

As Medion is using a more tailored version of MSI how would i go about to upload the stock one?   (version 7C79v18)

 

Any help is highly appreciated as this rig didn't come cheap 😞

Best regard

 

23 REPLIES 23
daddle
Superuser
Message 11 of 24
3,693 Views
Message 11 of 24
3,693 Views

@Fishtown 

 

Thanks. Actually you repeat more or less what I said; but I didn't want to go too far into details. At the moment I have hardly no Internet. Provider , O2 and Vodafone Cable in my region and in Bonn broke down. I am just doing a bit Hotspotting with the Smartphone, which is devastating slow!


Still it could be, that in some Series depending on the MSN some MBs got a different Bios, a Medion OEM instead the orig. MSI. Thats why you get the Bios only by personal message.

 

So the Medion OEM Bios is the E7C79W0x.xxx. (How or wherefrom do you know @Llcoolm  has   V. 203?

The MSI Bios has the E7C79IMS.xxx  So Medion OEM Bios is probably called  ....W0x.xxx ,  a  MSI Bios  ....IMS.xxxx  Those are the identifier.

 

So just a guess, I think, if you take Bios  E7C79ims.180  from MSI, and replace ims with W0x, it would flash @Llcoolm 's  Bios ..

If it fits or services all features is of course still not guaranteed.

 

daddle

Llcoolm
Trainee
Message 12 of 24
3,687 Views
Message 12 of 24
3,687 Views

@Fishtown  @daddle 

 

HI Guys!

 

Very interesting and thanks for your assistance! I agree that i need the 205 version or later from Andi and hopefully i can get and try it on monday:)  I was also thinking the same think about IMS as you @daddle but I will leave it until i have tried the OEM medion bios version 🙂    Do you guys think i need to send  @Andi  a Private message requesting the bios?

 

Best Regards!

//Llcoolm

daddle
Superuser
Message 13 of 24
3,683 Views
Message 13 of 24
3,683 Views

@Llcoolm 

 

No, by mentioning the name @Andi he will be automatically informed.

 

daddle

Andi
Master Moderator
Message 14 of 24
3,660 Views
Message 14 of 24
3,660 Views

Hi @Llcoolm.

 

To be able to check all exactly, I need the eight-digit part number MSN of your computer.


Greeting - Andi


MEDION. LÄUFT BEI MIR.
• Web: www.medion.de • Community: community.medion.com • Facebook: MEDIONDeutschland • Instagram: @medion.de


Bitte belohne hilfreiche Antworten mit Kudos und markiere die beste Antwort/Lösung mit Als Lösung akzeptieren.
Llcoolm
Trainee
Message 15 of 24
3,653 Views
Message 15 of 24
3,653 Views

Hello @Andi !

 

the MSN is 10024085 🙂

 

many thanks!

 

Br

 

//Mikael

daddle
Superuser
Message 16 of 24
3,651 Views
Message 16 of 24
3,651 Views

 

@Andi 

There only is one X20 (BB X62) MD 35081 listed in thr Service portal end in the database --> MSN 10024085 

I posted in Post 9.

Gruss, daddle

daddle
Superuser
Message 17 of 24
3,638 Views
Message 17 of 24
3,638 Views

@Andi 

 

Da hat sich ja @Llcoolm 's Bestätigung mit meinen Post überschnitten. Bleiben die Fragen die Fishtown stellte, wieso einerseits gesagt wird alle MBs mit der gleichen Nummer können mit dem MSI Bios geflashtwerden, andererseits gerade hier bei @Llcoolm's Rechner mit dem gleichen Mainboard mit der gleichen Bestellnummer ( MSI MPG Z490 GAMING EDGE WIFI Nr. 20067965 das OEM Bios genommen werden muss.

Also unterschiedliche Bios, einmal OEM, das andere mal orig. MSI Bios für Boards mit gleicher Nummer?

 

Wie @Fishtown  sagte, im WIderspruch zu deiner Aussage hier --> https://community.medion.com/t5/ERAZER-Gaming/High-End-Gaming-PC-Hunter-X20-MD34445-dauernd-restarts...

 

Das dort besprochene Hunter X20 MD 34445 hat ebenfalls das MSI MPG Z490 GAMING EDGE WIFI, Nr. 20067965 ?

 

Das würde bedeuten dass einige Serien mit dem Board mit dem MSI Bios laufen, andere aus anderer Serie mit dem gleichen Board mit der gleichen  Board-Bestellnummer bei gleicher Ausstattung haben bereits ein OEM Bios verpasst bekommen?

 

Gruss, daddle

 

Llcoolm
Trainee
Message 18 of 24
3,612 Views
Message 18 of 24
3,612 Views

Hello! @Andi 

 

Did you managed to get any idea what Bios version to use? 🙂

 

Many thanks!

 

//Llcoolm

Andi
Master Moderator
Message 19 of 24
3,601 Views
Message 19 of 24
3,601 Views

Hello @Llcoolm.

 

You can use the 205 OEM BIOS.

 

 

Greeting - Andi


MEDION. LÄUFT BEI MIR.
• Web: www.medion.de • Community: community.medion.com • Facebook: MEDIONDeutschland • Instagram: @medion.de


Bitte belohne hilfreiche Antworten mit Kudos und markiere die beste Antwort/Lösung mit Als Lösung akzeptieren.
Andi
Master Moderator
Message 20 of 24
3,600 Views
Message 20 of 24
3,600 Views

Hallo @daddle.

 


@daddle  schrieb:

Also unterschiedliche Bios, einmal OEM, das andere mal orig. MSI Bios für Boards mit gleicher Nummer?


Korrekt. Warum, weiß ich nicht.

 

 

Gruß - Andi


MEDION. LÄUFT BEI MIR.
• Web: www.medion.de • Community: community.medion.com • Facebook: MEDIONDeutschland • Instagram: @medion.de


Bitte belohne hilfreiche Antworten mit Kudos und markiere die beste Antwort/Lösung mit Als Lösung akzeptieren.
23 REPLIES 23