How can I find out what type of USB-C port i have?

[PK_1]

I have a Medion Erazer P6689 laptop, the model with the i7 CPU. 

it has a USB-C port, but I can't find any info on whether it will work as video out

Anyone know where I can find out? 

Thanks 

[Fishtown]

Hi @PK_1 

you have IO Ports: 

1x USB 3.1 Type-C 

2x USB 2.0

1x HDMI Out 

and

1x LAN (RJ45) / 1x Audio-Kombo (Mic in & Audio out) / 1x Card-Reader: 2in1 Multikartenleser (SD-, SDHC- & SDXC)

why don't you use the HDMI port?

if you want to use the USB port connections for video you need a USB to HDMI adapter/converter

bye Fishtown

[PK_1]

hi @Fishtown thanks for the reply.

I can see in the documentation that the usb-c port is 3.1, which supports video, but in device manager in windows i can only see usb 3.0 ports.

I tried using 2 different usb-c to hdmi adapters and a usb-c to displayport adapter but nothing worked.

The reason I want to do this is that I have two external monitors that I would like to use with the laptop, so the hdmi port is already occupied.

Thanks

Paul

[Mccarrod]

Hi Paul, 

Did you ever get this issue resolved? I'm having a similar issue with wanting to connect 2 monitors. I have purchased an Anker 14 in 1 hub which has 2 HD I ports and works fine from my Dell but the medion only works for usb devices, not the monitors. Any ideas? 

[Major_ToM]

Hi @Mccarrod ,

could you serve with the information, which laptop model you own?

Some of the USB-Type C ports just support data transfer, others do support PD or PD, but we need to know the 8-digit- MSN article number (3002xxxx) to sort things out.

Cheers

Major ToM

[myshrm]

I am having the same issue, I bought my PC because currys specifically said it supported video output usb-c.

My MSN is 10025150.

[daddle]

@myshrm 

Be aware this is a thread about a Laptop. 

If you want to know something about your  desktop pc. you should open another new thread with your questions.

By the way, with your given MSN Number I can not find any documentation about this PC. You said MSN is 10025150. Could it be instead  MSN 1002 5105?

-->  https://www.medion.com/de/service/product-detail/10025105

So please check the MSN, and give some additional information, eg the MD number, and the name.

Most of the PCs do not have a USB port with displayport function, because the dedicated graphic card  offers those connections. So in the new thread name your graphic card as well.

Additionally some mainboards also offer a displayport on the mainboard. But if you have a dedicated graphic card, those. are dysfunctional..

--> https://cdn.medion.com/downloads/anleitungen/flyer_20070297.pdf

Cheers, daddle

[Fishtown]

Hello @myshrm and welcome
Please link to the currys page where this is written.
I can't tell from the board Manuel ESC B660H7-M20 on your computer.

https://d2caf01sdkyx7e.cloudfront.net/dlfileecs/manual/mb/B660H7-M20/B660H7-M20_MANUAL_V1.0.pdf?Poli...

You also have an HDMI and three display ports thanks to the RTX4070 graphics card. isn't that enough?

bye Fishtown

[myshrm]

It does not specifically say this in the description but then you filter on video output "usb-c" this is one of the PCs that appears, I guess it is an error on their side.

I wanted to use usb-c as then I can switch easily between PC and work laptop, but I will just have to switch some extra cables around (MDHI and DP).

[daddle]

@myshrm 

As I wrote, as long as you use a dedicated graphic card in your system, the graphic ports on your mainboard are without function; all video signals goes through the dedicated graphic cards video ports.

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@myshrm  schrieb:

I wanted to use usb-c as then I can switch easily between PC and work laptop, but I will just have to switch some extra cables around (MDHI and DP).

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@myshrm  schrieb:

I bought my PC because currys specifically said it supported video output usb-c

---

Please tell me what the expression "currys" mean? Is it a idiomatic expression, meaning advertisement ? Or ist ist a shop name? But then you would have written with a capital letter. And I don't think you do mean  the indian   mixed spices.

Bye, daddle