Erazer Crawler e30 - standby/hibernate problem

[little_pm96]

Good morning everyone,

I recently bought this notebook and I noticed that if I close the computer screen when I reopen it the computer doesn't turn on.

To be precise, the keyboard lights are up and the fans spin, but the screen still black.
Could it be a bad driver?

Thank you!

[little_pm96 · Accepted solution]

EDIT:

(I can't find a way to delete or edit the post:)

I solved it, Windows Update had automatically downloaded an updated driver for the Intel graphics card.
I restored the original driver from the medion site and now everything works!

[Major_ToM]

Hi @little_pm96 ,

that´s really nice to hear! So keepon gaming and have much fun with your ERAZER Crawler E30

Cheers

Major ToM

[DBates96]

Hi,

I have the same problem for my erazer E30 laptop. Where did you find the original driver on the medion website? 

[Fishtown]

Hi @DBates96and welcome

On the one hand, you can usually find the drivers on the D drive if you bought it with the operating system

or enter your MSN number from the computer on the Medion service page, for example:

https://www.medion.com/gb/service/product-detail/30035526

bye Fishtown

[little_pm96]

Hi,

Search your model here

then

then download and install the intel graphics driver:

It should solve your problem!

[DBates96]

Hi,

I followed your steps and it worked! Thank you so much! 

[karinino]

Hi, I am having the same problem with Erazer E30 Crawler and found the file on Medion site but as a novice I am not sure how to proceed. The folder I downloaded contains many files, can someone tell me which is the correct file to install.

Also, how do I know whether I need to install Intel or Nvidia graphics driver?

[little_pm96]

hello, if you have the same problem and you have downloaded the correct intel driver for your pc just run the .exe file as administrator:

install it and reboot your PC.