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Erazer Crawler e30 - standby/hibernate problem

SOLVED
8 REPLIES 8
little_pm96
Trainee
Message 1 of 9
789 Views
Message 1 of 9
789 Views

Erazer Crawler e30 - standby/hibernate problem

Good morning everyone,


I recently bought this notebook and I noticed that if I close the computer screen when I reopen it the computer doesn't turn on.

To be precise, the keyboard lights are up and the fans spin, but the screen still black.
Could it be a bad driver?

 

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
little_pm96
Trainee
Message 2 of 9
747 Views
Message 2 of 9
747 Views

EDIT:

(I can't find a way to delete or edit the post:)

I solved it, Windows Update had automatically downloaded an updated driver for the Intel graphics card.

I restored the original driver from the medion site and now everything works!

View solution in original post

8 REPLIES 8
little_pm96
Trainee
Message 2 of 9
748 Views
Message 2 of 9
748 Views

EDIT:

(I can't find a way to delete or edit the post:)

I solved it, Windows Update had automatically downloaded an updated driver for the Intel graphics card.

I restored the original driver from the medion site and now everything works!

Major_ToM
Professor
Message 3 of 9
730 Views
Message 3 of 9
730 Views

Hi @little_pm96 ,

 

that´s really nice to hear! So keepon gaming and have much fun with your ERAZER Crawler E30

 

Cheers

 

Major ToM


MEDION. LÄUFT BEI MIR.
• Web: www.medion.de • Community: community.medion.com • Facebook: MEDIONDeutschland • Instagram: @medion.de


Bitte belohne hilfreiche Antworten mit Kudos und markiere die beste Antwort/Lösung mit Als Lösung akzeptieren.
DBates96
Beginner
Message 4 of 9
448 Views
Message 4 of 9
448 Views

Hi,

I have the same problem for my erazer E30 laptop. Where did you find the original driver on the medion website? 

Fishtown
Superuser
Message 5 of 9
429 Views
Message 5 of 9
429 Views

Hi @DBates96and welcome

On the one hand, you can usually find the drivers on the D drive if you bought it with the operating system

or enter your MSN number from the computer on the Medion service page, for example:

https://www.medion.com/gb/service/product-detail/30035526

bye Fishtown

--------------------------------------------------------------------------------------------------------------------------------------------------------
Alles was man lange genug, konsequent mit System durchführt, führt zwangsläufig zum Erfolg.
little_pm96
Trainee
Message 6 of 9
425 Views
Message 6 of 9
425 Views

Hi,

 

Search your model here



little_pm96_0-1711218534571.png

then

little_pm96_1-1711218071640.png

 

 

then download and install the intel graphics driver:

little_pm96_0-1711218031399.png

 

It should solve your problem!

DBates96
Beginner
Message 7 of 9
356 Views
Message 7 of 9
356 Views

Hi,

 

I followed your steps and it worked! Thank you so much! 

karinino
Newcomer
Message 8 of 9
67 Views
Message 8 of 9
67 Views

Hi, I am having the same problem with Erazer E30 Crawler and found the file on Medion site but as a novice I am not sure how to proceed. The folder I downloaded contains many files, can someone tell me which is the correct file to install.

 

Also, how do I know whether I need to install Intel or Nvidia graphics driver?

little_pm96
Trainee
Message 9 of 9
63 Views
Message 9 of 9
63 Views

hello, if you have the same problem and you have downloaded the correct intel driver for your pc just run the .exe file as administrator:

 

little_pm96_0-1712928474968.png

install it and reboot your PC.

 

8 REPLIES 8