Beast X40-MD 62574 MSN 40085445

[gm123123]

I'm getting a lot of crashes/black screens etc while gaming, including sometimes when starting or even closing gaming applications. 

Current bios versions/date: american magetrends international llc n.1.23MEB08, 01/08/2023

SMBIOS version: 3.5

I see no software listed on medion downloads when I input the above MSN (40085445)

When I input the product name (Beast X40-MD 62574) I get download results available for a device with the same name, but a different MSN (3003 6108), which is weird -- not clear what the correct MSN for my product is

But anyway the bios listed under the 3003 MSN is the same one I currently have installed, so is there a new one I could try? Or some other software?

Thanks

[gm123123]

There's now an audio problem as well. 

Ever since I updated everything using the software package for my device, from Medion's site, the audio has stopped working. The realtek installer specifically, which installs 6.0.9619.1, makes audio stop working. 

I've spent hours updating and reinstalling audio drivers. 

[daddle]

@gm123123 

Then reinstall the chipset drivers. This helps sometimes.

If not make a new clean install of Windows-

Regards, daddle

---

[Major_ToM]

Hi @gm123123 ,

are there any updates from your side regarding your ERAZER Best X40 issues?

Cheers

Major ToM

[gm123123]

@Major_ToM 

Hello, thanks for asking

About audio: eventually I tried "reset this PC" and after reinstalling windows, the audio works. 

About general crashes and shutdowns: that is still happening after the reinstall. Both during games and even with only browsers / Word open. 

[Major_ToM]

Hi @gm123123 ,

thanks for the FB. Regarding the "inconsistencies".. I´d think about running the medion service app to (maybe) receive potential error information.

Cheers

Major ToM