About gm123123

@Major_ToM    I have ran that and it has come back all passed.    I may have found a clue from Event Viewer, after the latest time the screen went black/hanged.    Event Viewer shows a long list of critical errors, and they're all either:   A. The description for Event ID 153 from source nvlddmkm cannot be found.    The following information was included with the event: \Device\Video3 Error occurred on GPUID: 100   or B: The description for Event ID 14 from source nvlddmkm cannot be found   The following information was included with the event: \Device\Video3 - timeout error waiting for NV_UFLUSH_FB_FLUSH = 0x3 cnt=1366005   I have the newest Nvidia driver of course, and i've reinstalled, but these crashes/black screens/hanging still happen. But I noticed if you google these Event IDs to do with nvlddmkm lots of people are reporting similar errors with a range of devices and manufacturers. They're all saying it can be from a lot of different causes. So I don't have any insight how to fix it, but maybe it's not manufacturer related.  ... View more

@Major_ToM    Hello, thanks for asking   About audio: eventually I tried "reset this PC" and after reinstalling windows, the audio works.    About general crashes and shutdowns: that is still happening after the reinstall. Both during games and even with only browsers / Word open.      ... View more

There's now an audio problem as well.    Ever since I updated everything using the software package for my device, from Medion's site, the audio has stopped working. The realtek installer specifically, which installs 6.0.9619.1, makes audio stop working.    I've spent hours updating and reinstalling audio drivers.  ... View more

It says BIOS Version/Date: American Megatrends International, LLC N.1.23MED08, 01/08/2023 SMBIOS Version: 3.5 ... View more

@daddle  Hello,   Using msinfo32 gives me the System Information pop up, which showed the 01/08/2023 date.  ... View more

@Major_ToM    Hello,    I got the date (01/08/2023) from System Information. I'm not sure how to locate the specific file you mentioned (gmxpx9xn123med08.rom)   From Powershell, the serial no. of my bios is xxx, Version - Medion 1072009   Should I install the N1.23MED08 bios file available on Medion's driver downloads site? That file was created Nov 2024.   Thanks for checking (also daddle) ... View more