Hello Medion community, I have a serious heating problem with my Erazer MAJOR 15 X1 model computer and the device is only 3 days old, I need your experiences. I will explain the problem in detail: Case 1: I left the computer idle and went to the market. When I returned, the device was too hot to touch (the keyboard/case was practically burning). The screen was off and the system was completely off. Case 2: The same situation happened again. Each time, the device got unusually hot while idle (no applications open) and I found it turned off. Last Case: Finally, when I pressed a key on the keyboard to wake up the computer, the device suddenly turned off completely and was very hot again. Details; The BIOS and drivers seem to be up to date. Everything is normal when the device is running and even under load. My questions; - Is cooling system failure common in this model? Could the fans not be working when idle? - Do you think there could be a problem with the motherboard or power supply? - Should I apply to an authorized service for intervention under warranty?
... View more
(en) ▼ 
Klick hier, um diese Seite auf Deutsch zu lesen
Click here to read this page in English
Cliquez ici pour lire cette page en français
Klik hier om deze pagina in het Nederlands te lezen
