About MineRoyal

Dear @MineRoyal    I see you have purchased your unit from C'discount are you in France ?   I can suggest using the French community https://community.medion.com/t5/Fran%C3%A7ais/ct-p/FR    Or contacting Medion France directly for better assistance with this product -   If you are in the UK please supply the MSN and SN number so we can fully identify your product to further assist.    Crashing units can be caused by multiple factors, (have you verified all drivers and Windows updates have been performed?)      French contact details- Assistance téléphonique du lundi au vendredi de 9h à 19h. Tel (depuis la France) : 02 43 16 60 30 (non surtaxé) Produits Hors Garantie : 0 892 35 05 40 (0,40 €/min) Thanks  ... View more