About DistraughtBanan

DistraughtBanan · ‎09.07.2023

Hi there, I just wanted to say that I have been having this exact same issue with 3 separate units sent to me by Medion. I've been in contact with support since February or March and there has been zero progress made in fixing this problem. They won't even say if they're working on this problem. I hope you have better luck than I have

DistraughtBanan · ‎09.07.2023

Hello there, Thank you for the response and apologies for the delay in getting back to you. I am in contact with the medion customer service department, so don't want to confuse things by giving you the serial number etc. too. They sent me a bios and firmware update - both of which I applied and did not fix the problems. I've just seen another post on this forum with the same issue. What I wanted to know is if Medion is specifically addressing the 4090 instability like other sellers. From what I can find, they have not acknowledged that this issue exists.

DistraughtBanan · ‎01.07.2023

Hello, I would like to know if Medion is doing anything to try to fix the issues plaguing the erazer beast x40 with rtx 4090. I've tested 3 units so far and all of them will randomly crash and restart when playing more demanding games (doesn't seem to be a temperature issue or leave an event log). It could last for anywhere between a few minutes and an hour before going to BSOD. I've tried every fix I could find online, nothing seems to help. I've heard that some manufacturers such as XMG have put out BIOS updates which have fixed these issues, but I cannot find anything from Medion. I would like to know whether to wait for a fix, or get a refund if one isn't coming. Cheers,

Date Registered	‎01.07.2023 22:15
Date Last Visited	‎09.07.2023 23:40
Total Messages Posted	3

About DistraughtBanan

Re: Erazer X40 Issues Freezing and Crushing when g...

Re: Erazer X40 Issues

Erazer X40 Issues

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