About JackViljoen95

Hi guys all these comments are quite interesting. Thank you all.   My medion erazer beast x30 electric adapter charger tonight just died. Bought the laptop in november 2022 and it worked fine until today.   Made the electric box trip and then I saw the laptop was not chargin anymore. Tried different plug and did not work, tried the cable to the adaptor in a different adaptor and worked. So it is the adaptor I suspect...   My laptop seems fine but I won't be able to confirm that is 100% until I can connect it back to a healthy charger.   This seems to be a real issue with so many of us having this problem. I don't like the idea this could be repeating every few months...   Any of you that got it fixed has any news?   Thanks a lot.   Mike  ... View more

Hello there,   Your assessment of the the LCD screen having a group of broken pixels is a possible cause for the fault in question. If you have not already tried so I would recommend making sure your display drivers are up to date.   You can find a drivers package for your Laptop by entering the MSN number which can be found on the label of your laptop into the Medion website.   I have provided the link below:   https://www.medion.com/gb/service/ ... View more

@JackViljoen95    Twice having a power- and surgetripping in two different locations is quite funny. The first time there must have been a overload, which killed your Mainboard. But funny, actually the power-pack getting an overload shouldn't let overvoltage or/and overcurrent leap into the laptop. Same for the second time happening; the charger block got, through the tripping before, an overload, an second time putting it into the wall socket resulting in a shortage. This wall charger seems to be not very well constructed. No barrier against overvoltage or overamperage   But this is something which usuallay is not covered by guarantee. Except it is a wrong shortage and overcurrence protection built in or missing. There exist especially wallsocket adapters with protection for overload (Voltage and Amperage); may be you should obtain one of these.   But this you have to discuss with the Medion Service, respectively with your reseller.   This Community-Forum ist for User help User purposes, we can not do anything in the sevice line.   Regards, daddle ... View more