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I’m sure the first question they will ask you is if you tried a fresh windows install, to exclude any software conflicts. Did you do that or not? ... Mehr anzeigen

Hi, now worries, always glad to help. I am still using a different bios, but now it's the Eluktronics bios instead of XMG. I know Prema semi-personally and he hooked me up with a complete system metamorphosis. The laptop no longer thinks it's a Medion but all parts are now Eluktro identified. (I can reverse this in case of warranty issues).   For anyone else I'd still recommend an XMG bios, it is mostly fool proof (don't underestimate the idiocy of professional fools) and easiest to come by. Medion warranty repair (my screen died) is second to none, within a week. Large kudo's. But bios support is like non existent, sorry Medion.   For your model I would think you need the RTX4080 bios version which I believe is the same as the 4090. It'll say so clearly in the bios zip file ReadMe. CPU model does not make a difference, only what GPU you have. Check their site and possibly their Discord to get more acquainted with the matter if you want.   For warranty purposes you'd do well to back up your system first so you can (if the system still works) reflash the old system. Use the Intel Flash Programming Tool for that, it can read and write your system flash.   Good luck! ... Mehr anzeigen

I suggested to you to try it with a fresh install of Windows, did you do that or did you just use the current Windows install and merely uninstall and reinstall the software? ... Mehr anzeigen

How did you determine it is not software related? ... Mehr anzeigen

The little clips are all around and not very.. clippy. Just stick a spudger in and pry, it'll pop off. Start at the front corner. ... Mehr anzeigen

For my regular setup I use a Creative X4 external sound card because it has 5.1 output (a thing this laptop misses sorely that bugged me extremely). I hook that up to a Logitech Z906 5.1 speaker system. It is perfect this way for immersive gaming or music, though not very mobile.   For mobility where I don't use earbuds (that also sound better than the laptop) I use a pair of Creative Pebble Pro 2.0. They're very small Bluetooth speakers (but also wired) that take power from the laptop or external (for maximum power and bass it does require an external power source though, but the difference is not earth shattering). It is a very versatile set and the sound is incredible for speakers this small. I did not believe it would work so well. VERY good bass for speakers this small. You also have much cheaper versions of these speakers that have less RMS power, but I haven't tested the difference.   I myself have the 4090 version and am also very pleased with this machine as I can also get community support from both XMG and Eluktronics since they're the same machine. (there are more brands that carry this clone). There's even a store that sells spare parts should you feel the need to mod or replace something quickly.   A plus for Medion: my screen died and they replaced it under warranty IN JUST 1 WEEK. I never had a repair done so quick before, also when my GE76 had a faulty screen. So other than the sub standard  bios support, Medion service is real good.   As far as modding different speakers into it: yes you can. If you can find better speakers that have the same impedance and might fit, just duct tape it in there after you make sure the wires are correct. You gotta be handy though... Just wanted to say this 🙂   Hope this helps! ... Mehr anzeigen

Hi Tom, I'll take a crack at it. Yes, the sound is not great at all. It works, but that's about it, though I have had worse. There is no bass speaker and the speakers are tiny, and also tinny.   If you want to check beyond a doubt then do a fresh Windows install on a spare SSD and see how the sound is there, both clean and with drivers. You can also listen to the speakers individually after taking the bottom cover off to see if one is worse than the other. Maybe one is defective and ruining the sound for you. It'll never be as good as my old GE76 or even my far older XPS, but I use external sound anyway.   Seeing the amount of space they had to work with I think it's very sad the manufacturer just chose a tiny standard speaker and not something more custom made. But it's not Medion's fault, they just buy the laptops and slap their sticker on it. ... Mehr anzeigen

That seems to be the case. I read something about there being two manufacturers for the same machine, TongFang and Clevo, but I don’t know who makes what for who.   I just know that my Medion X40 happily ran the XMG bios. I’m now actually on an Eluktro bios, but that was custom made by someone for me, not available for anyone else. ... Mehr anzeigen

I am very surprised by this. As far as I knew only part 1 was out and I can’t seem to find part 2 anywhere on pc… Do you think that somehow the bad graphics are related to a system bios? I don’t know how that would be even possible. Are there other games with problems? Are you even saying that these problems arose after the bios update? Also, did you update the drivers? Even a reinstall of the drivers could fix issues. ... Mehr anzeigen

Yeah that was me who updated to an XMG bios. Works flawlessly. It’s the same machine.  ... Mehr anzeigen

Same. Never Medion for me again. I wouldn’t even call them Medium as that would be an upgrade 🙂   I did buy the Medion watercooler though as XMG is still using the older version and I wanted to be able to travel more easily with it. (I also bought the XMG watercooler as I feel I owe them, and backups never hurt, in case I wanna go modding, which I do). ... Mehr anzeigen

I didn’t want to write it here, to avoid others doing it and possibly voiding their warranty, but I too am on the XMG 1.21 bios. I just got too tired from arguing with Medion and not getting anywhere to get the simplest of updates just so the machine would work normally. When I finally did get an update all my problems were already solved, by XMG.   All we need now is a max fan setting on the watercooler and let’s gooooo! ... Mehr anzeigen

I think you’re right. XMG has 1.19 and I think I inadvertently wrote the X40 bios was 1.19 too, but I’m sure it was 1.18 as I remember it was still one digit lower than XMG. Still, it took over a month of nagging before they gave it to me. ... Mehr anzeigen

I have finally received a bios from Medion. It’s 1.19 with EC 1.08. If anyone needs it… ... Mehr anzeigen

Follow up: I have bios 1.12 EC 0.24.  I know that for the X40 exists 1.14 EC 0.27, but Medion support claims ignorance.  For other brands of the same laptop there’s even 1.19 EC 1.08   Cam anyone help? ... Mehr anzeigen

Dank je, Teske, ik hoor heel graag wat hier uit komt 🙏🏻   edit: indien nodig of mogelijk anders graag onderstaand bericht doorspelen naar tech support of de klachtenafdeling.   Geachte heer/mevrouw, Ik heb na een review op Tweakers.net gelezen te hebben besloten een Medion Erazer X40 te kopen. Sinds de aankoop ondervind ik problemen met crashes en stabiliteit in bepaalde spellen. In de review op Tweakers.net had men ook deze problemen, zelfs met dezelfde spellen als ik, maar jullie hebben hun een bios gegeven die dit probleem heeft opgelost. Het is jammer dat ik een machine met nog een oudere bios heb, maar dat is op te lossen door mij ook die bios te geven. Helaas is deze nergens te vinden en werkt de klantenservice totaal niet mee.   Ik draai nu bios 1.12 met EC firmware 0.24 terwijl jullie aan Tweakers.net de nieuwere bios versie 1.14 met EC 0.27 gaven. Beide zijn al sterk verouderd en de EC firmware is zowaar nog een pre-release! Er is dus wel degelijk een nieuwere bios. Andere aanbieders beginnen pas met bios 1.15A04 en EC 1.00 en aanbieders zoals XMG en PCSpecialists hebben zelfs al bios 1.19 met EC 1.08. Er is dus veel veel veel nieuwer beschikbaar en ik draai op oude initiële instabiele troep. Ik begrijp dus niet waarom jullie geen support geven en mij geen update willen geven, de machine is hierdoor op te veel momenten volledig onbruikbaar en dat is onacceptabel, al helemaal voor een laptop die €4500 kost.   Ik wil graag dat jullie mij helpen of mij anders schadeloos stellen.   Vriendelijke groet,   Ray van der Heij ... Mehr anzeigen

Dag Teske, Wat je zegt is pertinent onjuist.   Ik krijg helaas dezelfde runaround met mailen naar de klantenservice.   Ik heb nu bios 1.12 met EC firmware 0.24. Ik WEET dat er vanuit Medion een bios update uit is met versie 1.14 en EC firmware 0.27. Dit weet ik omdat ik in contact sta met mensen bij Tweakers.net. Medion heeft deze update beschikbaar gesteld aan Tweakers.net omdat zij crashes en instabiliteit ondervonden tijdens het testen voor de review, dezelfde problemen die ik ook ondervind, en de update loste deze allemaal op. Er is geen enkele reden deze bios/EC niet aan mij beschikbaar te stellen als ik dezelfde stabiliteitsproblemen ondervind en zowaar de oplossing aandraag. Wellicht zijn er zelfs verdere updates daar bijna alle huidige gaming laptops problemen ondervinden met crashes en stabiliteitsproblemen door kinderziektes in de 13th gen CPU/RTX40 serie GPU combinatie en andere aanbieders al op bios 1.19 met EC 1.08 zitten. Ik heb deze viereneenhalfduizend euro kostende laptop gekocht na aanleiding van de review op Tweakers en ik ben tot nu toe zeer zwaar teleurgesteld in de service die Medion verleent aan haar klanten.  Hoe kunnen jullie gebruikers zo in de kou laten staan??   Ik weet de oplossing, ik draag hem aan, laat iemand mij alsjeblieft doorsturen naar de tech support afdeling die weet waar ik over praat en laat iemand me helpen.   Vriendelijke groet en in de hoop dat je me verder kunt helpen, Ray van der Heij ... Mehr anzeigen