Hi You will be amused. The laptop was given to my Nephew back in September 2021 when he went to University. A few weeks back he told me it was slow, freezing and the occasional blue screen on startup. He took it to a local high street repair shop who said the motherboard was overheating. I told my Nephew to hand it back to me, I collected it on Saturday. The issues I have written about in this thread were on startup, but I thought I'd take the back cover off just to make sure all components were secure. Nothing was able to boot thats because NO Hard Drive was there. The repair shop had taken out the hard drive and given it back to my Nephew like that. Nasty people. I'm collecting it tomorrow from my local PC shop with a new SSD installed. Thanks for your time I really appreciate your help. The Earl of Sabden
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