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Hi You will be amused.   The laptop was given to my Nephew back in September 2021 when he went to University.   A few weeks back he told me it was slow, freezing and the occasional blue screen on startup.   He took it to a local high street repair shop who said the motherboard was overheating.  I told my Nephew to hand it back to me, I collected it on Saturday.    The issues I have written about in this thread were on startup,  but I thought I'd take the back cover off just to make sure all components were secure.    Nothing was able to boot thats because NO Hard Drive was there.   The repair shop had taken out the hard drive and given it back to my Nephew like that. Nasty people.   I'm collecting it tomorrow from my local PC shop with a new SSD installed.    Thanks for your time I really appreciate your help.   The Earl of Sabden      ... Mehr anzeigen

This is what I'm presented with on start up     ... Mehr anzeigen

Hi   On a USB stick I've installed the BIOS and Driver Package updates toy supplied - thanks for that.  I have also put on the USB the Win 10 creation update tool.   I have put the USB into the Medion laptop without the power on and after switch on I only get the same message;   Default Boot Device Missing or Boot Failed. Insert Recovery Media and Hit any key. The Select 'Boot Manager' to choose a new Boot Device or to Boot Recovery Media.   Nothing seems to boot from the USB  I have taken off the Win creation tool and the driver update and just left the BIOS update on the USB  - nothing happens I have done various options - driver updates only on the USB - nothing happens.   Any other suggestions please.   The Earl of Sabden ... Mehr anzeigen

Hi thanks for the reply   On start-up after pressing the del or esc key (can't remember which) this message pops up and it read as follows;   Default Boot Device Missing or Boot Failed. Insert Recovery Media and Hit any key. The Select 'Boot Manager' to choose a new Boot Device or to Boot Recovery Media.   - what is my next step.  Thanks in advance. ... Mehr anzeigen