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Thanks for reply, I managed to find out how to get into the bios, but still could not find how to update it. The bios also has barely any configuration settings, something I hope a newer version will add.   the MSN is -  30027139   bios version is - 1.07.06RME3_00003 from 2019.   ... View more

Hello. So, I have done some testing, and the results were as expected but also quite interesting. userbenchmark results - https://www.userbenchmark.com/UserRun/57178917 3D mark results - https://www.3dmark.com/3dm/84404908 (achieved a score of 4162, while other notebooks with same specs achieve score of 5348 on this benchmark), very disappointing. but, I’m still kind of confused - using intel xtu, task manage and msi afterbooster, it is showing that sometimes the problem is thermal throttling, and then sometimes the problem is power limit throttling? for example, when I'm in rocket league (as seen in position) i achieve around 160 FPS, with cpu temps averaging 95. In this case, it's thermal throttling. Rocket league throttling -  https://imgbb.com/LJtGfYJ But then, when I tried on GTA V it's a mixture of both - sometimes it throttles and sometimes it's power limit throttling, but mainly power limit. I tried low and ultra settings, no difference in FPS gta power limit and heat throttling -  https://imgbb.com/K9jyzQr   I then also tested hitman 2. I also had high temps here, similar to rocket league. Low and ultra settings had little to no difference in FPS. hitman 2 throttling -  https://imgbb.com/W5j3LH5 Weather it was thermal throttling or power throttling, it is clear my cpu is probably not running as it was supposed to be - and I was not getting the frames I should be getting for my spec, as showin in the game tests and 2 benchmarks. When I checked task manager, the cpu was above base clock most of the time and was around 3.70ghz. I tried a lot of things to fix it - I tried increasing ventilation by lifting the laptop above the table a bit. I reinstalled the control center. I tried changing windows xtu settings, set fan speeds to 100% all the time, and much more setting changes. Nothing worked. Only thing I noticed made a difference was using throttle stop. I tried 3 different configurations I found online, and they did a decent job at bringing the CPU temps down, but made literally 0 difference to the FPS and performance. Im going to try resetting windows again - but I do it it would fix it, as I’ve done it twice before already. What should I try next?   ... View more

Thanks for response. Do you think I’ll be able to Get a refund? I got mine 2 years ago and have struggled since day 1 trying to find a fix. Is it too late? ... View more

Hello, have u found any fix yet? I have Same problem for 2 years, very annoying. ... View more

Hello, and thanks for response. I don’t think I’ve seen anything unusual, but I did notice that I’m basically all games my GPU is being under-utilised. Also, how exactly can I check the temperature of my cpu and cpu load? ... View more

Thanks for trying to help. I have already updated my laptop, and tried the other solutions you recommended, no difference. I tried out the benchmark, and did not get good results. ttps://gyazo.com/01c12f63f47c53890acdaa5621b18150   Game debate would've been useful, but you need premium for all the main features, making it useless for my problem. ... View more