I had no such issues, the keyboard worked just fine. The first time I connected it, the keys were a bit weird, but re-seating the cable sorted that out. Seems the ribbon cable is very sensitive to connecting, so worth time to check the connection is just right! ... View more

Thanks for the link, i've long since sold the Laptop, however I did manage to get a German keyboard! ... View more

Great news is the keyboard from ebay, despite being for a slightly different model, works perfectly. Its a German layout, which takes a bit of getting user to, but as I can touch type, works ok for me. I may get sticker overlays and if it is possible at some point for medion to supply the correct keyboard that would be great. As I mentioned earlier, the ebay seller had actually bough a replacement keyboard from medion, so quite how he did this baffles me when I'm unable to buy one!! Anyway, the German layout keyboard works for now! ... View more

@TPFLegionaire If I could grab your attention again, I sopke to somoner on ebay who said the Dutch keyboards were avalable.   This is the one for my computer - https://www.medion.com/medionserviceshop/search?msn=30021566 This is the person I found on ebay, the keyboard looks identical, but has a slightly different model number and is half the price! - https://www.medion.com/medionserviceshop/search?msn=30022684   Now I know that one is avalable, how do I go about ordering one and can you find out if the cheaper keyboard will work on my laptop.   Thanks   Natalie ... View more

Thanks for the replys, I have found a possible replacement keyboard on ebay, but its the German layout. I contacted the seller and they told me that they ordered the Dutch (NL) layout keyboard. Now I have a friend that lives in the netherlands, who could order the keyboard for me, or I could get it sent here. All I know is that an ebay user ordered a keyboard very recently and that they are avalable, just with the ducth layout. ... View more

Thank you, details are as follows   Eraser X7847 md60380 Msn 30021770 Part no. For k/b 6-80-P65S0-191-1 ... View more

Thanks guys, I just don't understand why I have to send the laptop away to have it assessed for such a simple ŕeplacement. The keyboard is a doddle to replace! Sending the laptop in will cost more than simply posting a keyboard out to me! I know the keyboard is faulty and will happily pay for a replacement!  ... View more

Hiya, i'd be interested to know how you got on with the upgrade..... I found this article that detailes upgrading a very similar model. https://www.notebookcheck.com/Test-Medion-Erazer-X7849-MD-60292-Laptop.174545.0.html   I'm looking into buying this model, so am interested in its upgrade potential!   Thanks   Natalie :) ... View more