on 29.06.2019 15:45
The keyboard on my Erazer X7847 has stopped working, after a liquid spill. I've searched the internet for a replacement, but am unable to get one. Even Medion themselves said that they could not provide a replacement. Does anyone have any suggestions? I know that Clevo are the underlying manufactuer of Medion kit, but other than a few very expensive replacemts from china on ebay, it seems impossible to get a replacement
on 14.07.2019 14:21
Thanks for the replys, I have found a possible replacement keyboard on ebay, but its the German layout. I contacted the seller and they told me that they ordered the Dutch (NL) layout keyboard. Now I have a friend that lives in the netherlands, who could order the keyboard for me, or I could get it sent here. All I know is that an ebay user ordered a keyboard very recently and that they are avalable, just with the ducth layout.
on 14.07.2019 14:37
@TPFLegionaire If I could grab your attention again, I sopke to somoner on ebay who said the Dutch keyboards were avalable.
This is the one for my computer - https://www.medion.com/medionserviceshop/search?msn=30021566
This is the person I found on ebay, the keyboard looks identical, but has a slightly different model number and is half the price! - https://www.medion.com/medionserviceshop/search?msn=30022684
Now I know that one is avalable, how do I go about ordering one and can you find out if the cheaper keyboard will work on my laptop.
on 15.07.2019 08:24
For ordering , on the medion site,just follow through on the serviceshop website, click on the link (in blue if available) , create an account when prompted if you haven't got one already and complete the purchase. this will obviously fit and be guaranteed.
Now , as regard to wether a keyboard for for an X7851 will fit your x7847 , I will need to check with my service team and get back to you. Hopefuly later today.
on 15.07.2019 09:57
I have now spoken to my service team, unfortunately without testing it they can't confirm it is going to work, there could be firmware issues even if it did fit. it wouldn't be supported.
I can't stop you trying it, espetialy if the ebay seller accept returns but I can't garantie it will work.
This is really your call.
Whatever you choose I hope it goes well.
on 19.07.2019 12:22
Great news is the keyboard from ebay, despite being for a slightly different model, works perfectly. Its a German layout, which takes a bit of getting user to, but as I can touch type, works ok for me. I may get sticker overlays and if it is possible at some point for medion to supply the correct keyboard that would be great. As I mentioned earlier, the ebay seller had actually bough a replacement keyboard from medion, so quite how he did this baffles me when I'm unable to buy one!! Anyway, the German layout keyboard works for now!
on 27.04.2020 10:33
Recently you can search for the purchase link of X7847 keyboard on Google, I hope it is still helpful to you. http://www.cdrtd.com/products/laptop-keyboard-for-medion-erazer-x7847-md60269-md60290-md60425-md6034...
on 27.04.2020 13:59
Thanks for the link, i've long since sold the Laptop, however I did manage to get a German keyboard!
on 02.06.2020 21:43
Hi there Natswright,
I'm currently fixing a medion laptop for a friend and had to purchase a German layout keyboard.
However E=Space & Space=E, Z=Y & Y=Z, 3=W & W=3
Did you have any such issues? Really sucks that there are no available spares, and their back up
software is non existent, had to do a fresh install of Win 10 to an SSD and now I have to add drivers 😞
on 02.06.2020 22:48
I had no such issues, the keyboard worked just fine. The first time I connected it, the keys were a bit weird, but re-seating the cable sorted that out. Seems the ribbon cable is very sensitive to connecting, so worth time to check the connection is just right!