on 05.08.2021 19:45
Do you mean this!
on 05.08.2021 20:37
Hi yes thank you . I have the same problem have managed to disconnect from the internet so the tv now stays on but I wanted to make sure I keep a eye on the thread so I don’t miss out on the possible fix
on 05.08.2021 20:44
Then write in the post that you have the problem too.
because you participate you will always automatically receive a message when a new post is written.
06.08.2021 09:16 - edited 06.08.2021 09:20
I have the same problem and found this post: https://community.medion.com/t5/Domestic-Home/Medion-tv-50/m-p/119984
Edit: ah never mind, I missed the previous replies
on 06.08.2021 21:21
I called Medion today. Nice lady offered to talk me through how to fix it over the phone - or to e mail me the details. I opted to have them e mailed to me but they haven't arrived...I have checked my spam box.
She said they think they know what the problem is (I didn't quite understand tbh)
I think we have to disconnect it from the internet then reconnect it but not sure how or what else needs to be done
If the e mail arrives I will share it, otherwise I will call them again
on 07.08.2021 09:57
I the problem has been resolved now , you need to turn your wifi back on if your followed the email you send them . Appears the problem was at the end