on 08.05.2025 19:27
on 09.05.2025 12:29
on 09.05.2025 12:29
Hi @danygruia ,
Could you please give us the current BIOS version on your laptop and inform us why you would like to update the BIOS?
Kind regards
09.05.2025 12:49 - edited 09.05.2025 12:56
09.05.2025 12:49 - edited 09.05.2025 12:56
Hi @Igor28.Bios is Ami 2.1.127 versión 211,updated to 214.
I bought 2x16 gb corsair vengeance so-dimm 3200 ram and tried everithing,but laptop wont boot.All i get is black screen.
When i insert the old ones(sk hynix ddr4 3200,2x4 gb),after 30 seconds the laptop is working.
on 09.05.2025 13:32
on 09.05.2025 13:32
Hi @danygruia,
I have requested a BIOS update from our technical support team. I will respond as soon as I receive feedback.
Kind regards
Igor
on 24.05.2025 12:47
on 24.05.2025 12:47
Hello @danygruia and welcome.
The database specifies a maximum of 16 GB of RAM. main memory: 2x 4096 MB DDR4 SO-DIMM (PC4-25600 / 3200 MHz) (2/2 covered; 16 GB max.)
Perhaps that's because 32 GB is too much.
Will it work if you simply try a new 16 GB RAM?
bye Fishtown
on 27.05.2025 10:53
