on 18.01.2021 08:36
on 18.01.2021 08:36
Hello,
I bought this laptop, and it worked fine, however when I tried using it today, I only get a black screen, with only the green LED on. It doesn't respond to any keys, and even the Medion logo doesn't show. Tried turning it off and on again, but nothing else happens. Any ideas?
thanks
alexsunny
on 22.01.2021 09:41
on 22.01.2021 09:41
Hi @alexsunny123 and welcome to the FORUM!
Please try connecting your device to an external screen to see if it is an issue with your LCD.
If it does not work, please check if the LED charging light switches on when you connect it to the charger.
If these troubleshooting fails, please contact your local Medion technical support team because it is probably a hardware fault
Regards,
Gehringer
on 05.02.2021 09:43 - last edited on 05.02.2021 14:19 by Luke
on 05.02.2021 09:43 - last edited on 05.02.2021 14:19 by Luke
@alexsunny123 wrote:
Hello,
I bought this laptop, and it worked fine, however when I tried using it today, I only get a black screen, with only the green LED on. It doesn't respond to any keys, and even the Medion logo doesn't show. Tried turning it off and on again, but nothing else happens. Any ideas?
(3 additional spam-links removed)
thanks
alexsunny
thanks my issue has been fixed.
@alexsunny123 :
Admin Edit:
Three links to dating websites removed.
Nice try, don`t do it again or you`ll be banned permanently.
on 05.02.2021 15:36
on 05.02.2021 15:36
Hi @alexsunny123 , thank you for your feedback.
Would you mind to share what you have done to actually overcome the issue you faced?
Thanks in advance,
Kind regards,
Jyselain
16.03.2021 09:50 - edited 16.03.2021 10:11
16.03.2021 09:50 - edited 16.03.2021 10:11
Something with your answer is very strange. This thread talks about a Laptop model E3222, and some LED charging and a booting problem.
It has nothing to do with a sort of psychedelic LED Lightshow on a TV. 😉
Got the wrong thread?
cheers, daddle