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Medion e14409- printer?

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Anders781
Beginner
Message 1 of 3
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Message 1 of 3
1,495 Views

Medion e14409- printer?

I am trying to connect and use a printer (Canon Pixma MG2550S) to my Medion e14409. The printer works with other laptops but I cannot get it to work with the Medion. I think a part of the issue may be that I do not find a USB port to connect it too, all I can find are LPT1-3: (printer port), COM1-4: (serial port), File: (print to file), nul (local port), and PORTPROMPT: (local port).

 

I have tried both to download and manually install the printer drivers, and to do it automatically through the canon site without success.

 

Does anyone know which port I should connect to the printer or do I have to create a new port (and if so, how should I do that)?

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Fishtown
Superuser
Message 2 of 3
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Message 2 of 3
1,491 Views

Hello @Anders781 and welcome
I don't quite understand the translation?
Is the printer connected to the E14409 with a MediaRange printer cable / USB(M) - USB Type B(M)

https://asset.conrad.com/media10/add/160267/c1/-/de/849553816DS00/datenblatt-800611510-mediarange-pr...

and is the Canon software and driver installed?

https://www.canon.de/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series...
You can also connect the printer to the network, for example to the router, but the software should also be installed on the laptop there.

bye Fishtown

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Alles was man lange genug, konsequent mit System durchführt, führt zwangsläufig zum Erfolg.

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2 REPLIES 2
Fishtown
Superuser
Message 2 of 3
1,492 Views
Message 2 of 3
1,492 Views

Hello @Anders781 and welcome
I don't quite understand the translation?
Is the printer connected to the E14409 with a MediaRange printer cable / USB(M) - USB Type B(M)

https://asset.conrad.com/media10/add/160267/c1/-/de/849553816DS00/datenblatt-800611510-mediarange-pr...

and is the Canon software and driver installed?

https://www.canon.de/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series...
You can also connect the printer to the network, for example to the router, but the software should also be installed on the laptop there.

bye Fishtown

--------------------------------------------------------------------------------------------------------------------------------------------------------
Alles was man lange genug, konsequent mit System durchführt, führt zwangsläufig zum Erfolg.
Anders781
Beginner
Message 3 of 3
1,486 Views
Message 3 of 3
1,486 Views

Yes, to both questions.

Ohh, I just discovered that windows ran in s mode. This makes it so that only Microsoft store apps can be used. I have disabled it and now the printer works with Medion e14409.

Thank you for your help.

2 REPLIES 2