Laptop has difficulty connecting to internet

[MattA1]

Hi,

Most times when I turn my laptop on it doesn't recognise or can't connect to my internet - I get a message saying that WiFi doesn't have a valid IP configuration. I can get round this problem by releasing and then renewing the IP configuration, but I have to do this each time I want to use the internet.

Is there a more permanent solution?

Thanks so much for any help!

Matt

[Gehringer · Accepted solution]

Hi @MattA1 ,

I would advise you to update your Windows and network adapter drivers to the latest version.

Then, I would advise you to switch off your notebook, switch off your internet router for about 5 minutes and then switch the router back on so it will update automatically.

Once the router finishes updating (around 10/15 mins), switch your notebook back  on.

Regards,

Gehringer

[MattA1]

Thanks very much - this worked 😀