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URGENT - Need driver Medion akoya e3216

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donky
New Voice
Message 1 of 12
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Message 1 of 12
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URGENT - Need driver Medion akoya e3216

Hello

 

WHere I can find drivers for networking/lan and wifi for medion akoya e3216 which is compatibility with windows 10.

11 REPLIES 11
Gehringer
Moderator
Message 2 of 12
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Message 2 of 12
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Hi @donky ,

 

currently Medion does not offer links to drivers and firmwares updates.

It recommends using the update feature on Windows 10 because it makes it easier to find the latest software, firmware updates and new hardware drivers, since It detects most devices automatically and installs the necessary drivers, software and firmware updates when you're connected to the Internet.

 

Regards,

Gehringer

donky
New Voice
Message 3 of 12
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Message 3 of 12
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Thanks for replay

But I can not install from update, I have formated whole hdd and there is no drivers for wifi or lan connections.

Gehringer
Moderator
Message 4 of 12
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Message 4 of 12
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Hi @donky ,

 

how old is your Akoya? Can you please provide me the MSN number of your product, also?

Regards,

Gehringer

donky
New Voice
Message 5 of 12
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Message 5 of 12
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I really can not remember how old it is, think from 2017. But here is msn number: 30023137

Gehringer
Moderator
Message 6 of 12
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Message 6 of 12
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Hi @donky ,

 

you should be able to find the drivers listed on your Windows 10.

Go to Device Manager -> Network Adapters and then expand this section

Right click on each driver listed and select the "update driver" option

When asked, select the automatic update option, so W10 will go to manufacturer's website and look for the best driver available

 

Alternatively, your network adapter is the WLAN Intel AC3165 SP AC+BT D2WG, so you can go to Intel website and find the drivers for it.

The link for the UK driver website is here

 

Please let me know if it has solved the issue.

 

Regards,

Gehringer

 

donky
New Voice
Message 7 of 12
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Message 7 of 12
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No, and I don´t understand why is there any drivers. I have formated my drive and backup is removed so I can not take factory install. This is NOT old machine and I don´t understand, why there is NOT any drivers which can be used for win10. 

Gehringer
Moderator
Message 8 of 12
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Message 8 of 12
2,307 Views

Hi @donky ,

 

I am sorry but it is not clear to me:
Have you tried updating the drivers from W10 device manager as suggested?
Also, have you visited the manufacturer's website?

Regards,

Gehringer

donky
New Voice
Message 9 of 12
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Message 9 of 12
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I have tried everything, windows update is not giving me any drivers. And I have visited the manufacturer's website here on medion only documents to download, which I can not use! Weird and so uproffesionall to remove drivers from it for this model! 

Gehringer
Moderator
Message 10 of 12
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Message 10 of 12
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Hi @donky ,

 

have you checked the link to the Intel website that was suggested?

 

Regards,

Gehringer

11 REPLIES 11