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MEDION Erazer Hunter X62 (MD35081) randomly reboots

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Spruce
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MEDION Erazer Hunter X62 (MD35081) randomly reboots

Hello!

 

I've noticed that I'm not the only one with this issue. I recently bought this PC only for my excitement to be interrupted by regular, random reboots.
The screen goes black without the PC shutting down and then turns back on like it had just restarted.

Read that it was a BIOS issue and that there was an admin handing out fixed versions of the BIOS. I would be more than pleased to have solution to this.

Current BIOS: E7C79WOX.205   06/11/2021

MSN: 10024085

Waiting for a response,

Spruce.

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Spruce
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Andi, an administrator, has sent me a fixed version of the BIOS with steps of installing it. Will be installing it today and testing it out for a couple of days.

Thank you.

Bekijk de oplossing in de community in het oorspronkelijke bericht

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Fishtown
Superuser
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Hello @Spruce and welcome

you have the same computer as in this post:

https://community.medion.com/t5/ERAZER-Gaming/Medion-ERAZER-X62-MD35081-rebooting-issue/m-p/127451#M...

 

maybe @Andi (he has been informed) can help you there.

bye Fishtown

--------------------------------------------------------------------------------------------------------------------------------------------------------
Alles was man lange genug, konsequent mit System durchführt, führt zwangsläufig zum Erfolg.
Spruce
New Voice
Bericht 3 van 12
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Bericht 3 van 12
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Andi, an administrator, has sent me a fixed version of the BIOS with steps of installing it. Will be installing it today and testing it out for a couple of days.

Thank you.

Spruce
New Voice
Bericht 4 van 12
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Bericht 4 van 12
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Have been enjoying the limit of my computer for the past week, the BIOS was the problem and Andi sent me (privately) a fixed version of it. 

 

Thank you for the solution!

 

philarmonix
Newcomer
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Bericht 5 van 12
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Hello,

 

I have the exact same issue since purchase with another model - MD 34941.

Everything works fine except random reboots (usually one every few weeks/at least monthly) even while the pc is idle.

 

I have those specs :

bios version 460H6W0X.105 19.05.2020

MSN 10023902

 

I tried an update to version 560H6 but the script I found is not working - maybe it's not the right one.

 

@Andiif by any chance you can provide some help it would be greatly appreciated

 

thanks

daddle
Superuser
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Bericht 6 van 12
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@philarmonix  schrieb:

 

I tried an update to version 560H6 but the script I found is not working - maybe it's not the right one.

@Andiif by any chance you can provide some help it would be greatly appreciated


@philarmonix 

 

Your Mainboard has a B460 Chipset. Of course you can not update your PC with a Bios Update which is meant for the B560 Chipset!.

 

As far as I know the 460H6W0X.105 Version is the newest for your (and mine) mainboard.

 

You can try to make a systemfirmware update in Device Manager, but I did to no avail.

 

But why do you want an Update= The Bios is working fine.

 

bye, daddle

ConnyAndersson
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Hi!

i have the exact same model and issue.

Where can i find the updated Bios or can admin help me?

daddle
Superuser
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Bericht 8 van 12
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@ConnyAndersson 

 

If you have a B460H6-EM Mainboard, the following link lets you download it. Courtesy to Majof Tom:-》https://community.medion.com/t5/ERAZER-News/Aktuelles-Bios-Update-f%C3%BCr-die-MEDION-ERAZER-Enginee...

This is Bios Version V. 1.07:

https://cdn.medion.com/downloads/software/00_Bios_b460h6-em.zip

 

Cheerleader, dsddle

ConnyAndersson
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Bericht 9 van 12
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Thanks @daddle 


my computer is erazer hunter x62 MD35081, 10024085

my motherboard is;

MPG z490 gaming edge wifi.

 

do you know where i can find bios update?

Thanks Conny

 

 

daddle
Superuser
Bericht 10 van 12
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Bericht 10 van 12
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@ConnyAndersson 

 

Then you have to ask a moderator,  @Andi , and he can tell you which Bios fits your motherboard. 

 

Cheers, daddle

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