le 20.08.2021 08:37
le 20.08.2021 08:37
Hi
I purchased this laptop a week ago, and in the main its mainly been good, however I've noticed an issue.
When I power down the unit and leave it for over an hour, then switch back on the boot screen displays with what I'd describe as static glitches and it will not boot, power cycling the unit resolves and it boots ok. Is there any resolution to this or do I need it replacing/repairing under warranty?
Specs: i5-10300H, 16GB, 512GB SSD, GTX 1660Ti, Windows 10
Regards
le 20.08.2021 10:19
le 20.08.2021 10:19
Hi @DanSolo ,
Is the unit placed near any source of magnetic or electrical interference, such as near microwaves, routers or connected to outlet extensions shared by multiple devices?
If so, try changing the unit from its place and re-try.
Regards,
Gehringer
le 07.01.2022 08:12
le 07.01.2022 08:12
Hi
I'm still having this issue, no interference from other devices tried unit in various locations.
Regards