13.08.2021 10:19
13.08.2021 10:19
Hello!
I'm trying to connect a second monitor using the two HDMI ports of the Erazer X67098. I can connect one screen in any way I want (both HDMI ports work with both screens), but if they're both connected, the one that gets connected second simply never turns on, no matter which port I use first.
I checked the display driver for the GeForce GTX 1070 and everything is up-to-date. I rebooted trying several things, but so far nothing is solving the issue.
Any ideas what the problem could be?
Thank you for your help and have a nice Friday!
Kind regards,
16.08.2021 12:20
16.08.2021 10:59
16.08.2021 11:15
16.08.2021 11:15
Hi @Gehringer ,
Thank you for the feedback.
The MSN number is 10022833 and it's still under warranty until 15.11.2021.
Thank you for any help you can provide and I look forward to hearing from you.
Kind regards,
Gil
16.08.2021 12:20
16.08.2021 12:30
16.08.2021 12:30
Hi @Gehringer ,
Ahhh that must be why! Unfortunately I don't have any cables at hand to test the Display Port, but I think we can leave it there. I'll give it a shot once I can find a display cable, then it should work as intended.
Thank you for your help!
Kind regards,
Gil