op 10.06.2024 07:07
op 10.06.2024 07:07
Hi
I have bought two Medion Erazer Scout E20 laptops and they both have the same problem. When the laptops are left alone for long enough or the lid has been closed so the pc goes to sleep, it only shows a black screen when pressing the power button or opening the lid again. I have to press and hold the power button to force the pc to shutdown and then boot the pc up again losing whatever was going on before the pc fell asleep.
Any suggestions to fix this is appreciated.
op 10.06.2024 20:42
op 10.06.2024 20:42
Hello @EmergencyDuck and welcome
What does it look like under System Settings? Setting: What happens when you close the lid? Maybe change the settings there
bye Fishtown
op 22.07.2024 09:34
op 22.07.2024 09:34
Hi @EmergencyDuck ,
were you able to fix this energy issue inbetween, or do you need further assistance?
Cheers
Major ToM