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Erazer Major X20 - MD62525 - NEED LATEST BIOS UPDATE

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X20-Cherry
Apprentice
Bericht 1 van 23
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Bericht 1 van 23
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Erazer Major X20 - MD62525 - NEED LATEST BIOS UPDATE

Hello Medion,

i'm having lots of issues with freezing with low power usage. screen bugs, mouse stops moving etc.

 

I've seen that there is a fix for this issue with the new BIOS and EC files.

 

I''m currently running Bios 1.07 and EC 0.30.

 

Please tell me there is an update for this, it makes me crazy that such good hardware that it just doesnt work good.. not even close.

my 5 year old laptop is even more fluid then this laptop in its current state.

 

 

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22 ANTWOORDEN 22
Luke
Community Manager
Bericht 11 van 23
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Bericht 11 van 23
3.668 Weergaven

Hi @X20-Cherry,

 

as @Teske has already mentioned:

 

All the BIOS updates will be visible on our website.

If there is no update, we don't have an update.

 

Greetings,

Luke


MEDION. LÄUFT BEI MIR.
• Web: www.medion.de • Community: community.medion.com • Facebook: MEDIONDeutschland • Instagram: @medion.de


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X20-Cherry
Apprentice
Bericht 12 van 23
3.663 Weergaven
Bericht 12 van 23
3.663 Weergaven

Thanks for reacting, but your comment is outright NOT true.

 

If you would look at the german side of the forum you would see someone asked for a BIOS update for their Major X40 [nvidia 4090]

 

And out of tin air there is a BIOS update zip delivered from a medion link.

This is the MSN. as you can see there is NO bios update visible on the site.
https://www.medion.com/de/service/product-detail/30035230

And here is the comment
https://community.medion.com/t5/ERAZER-Gaming-NBs/Erazer-Beast-X40-4090-neustes-BIOS-und-EC-Firmware...

 

This reply by Major_Tom was MY reason to ask for a possible (hidden) bios update for my Major X20 [4070]. Because Medion is not updating their product pages and you need to ask before there is reaction or even action regarding the object.


but yea it is what it is...

 

Luke
Community Manager
Bericht 13 van 23
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Bericht 13 van 23
3.656 Weergaven

Hello @X20-Cherry,

 

I would then recommend to contact @Major_ToM directly.

 

Greetings,

Luke


MEDION. LÄUFT BEI MIR.
• Web: www.medion.de • Community: community.medion.com • Facebook: MEDIONDeutschland • Instagram: @medion.de


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Major_ToM
Professor
Bericht 14 van 23
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Bericht 14 van 23
8.648 Weergaven

Hi @X20-Cherry ,

 

we checked with our manufacturer and indeed we can provide version N1.08MED04_EC_1.07.00_20230410 for your MEDION ERAZER Majopr X20 laptop, which can be downloaded here.

 

It contains a Bios update as well as a EC update and befor running the update we´d like you to know, that the "Secure Boot" option has to be deactivated in the Bios settings.

Please be aware that you noticed the original bios setting before starting the update, because some values may have changed afterwards.

Desclaimer:
For any errors, caused by the execution of this update, we don´ t accept any responsibility for damage or lost of data.The customer agrees with that fact by executing the update.

 

If you´ve got further questions regarding the update,don´t hesitate to let us know

 

Major ToM

 


MEDION. LÄUFT BEI MIR.
• Web: www.medion.de • Community: community.medion.com • Facebook: MEDIONDeutschland • Instagram: @medion.de


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X20-Cherry
Apprentice
Bericht 15 van 23
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Bericht 15 van 23
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I am happy with the reaction. I really do. Thanks for the effort.

 

Just disappointed on the versioning.

which is at this moment 6 months old and looking at other tongfang laptop suppliers have an 10 days old update supplied to the public.

If the supplied update was 2 months younger it would have fixed the major issues which are noted and any new ones after that are nice to haves.

ima update this one first and then debate further if a mix-match of other bios are needed.

Major_ToM
Professor
Bericht 16 van 23
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Bericht 16 van 23
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Hi @X20-Cherry ,

 


@X20-Cherry  schrieb:

I am happy with the reaction. I really do. Thanks for the effort.

and looking at other tongfang laptop suppliers have an 10 days old update supplied to the public.

 


Are you able to give us an exsample of this combined with a version number, so we can doublecheck?

 

Cheers

 

Major ToM


MEDION. LÄUFT BEI MIR.
• Web: www.medion.de • Community: community.medion.com • Facebook: MEDIONDeutschland • Instagram: @medion.de


Bitte belohne hilfreiche Antworten mit Kudos und markiere die beste Antwort/Lösung mit Als Lösung akzeptieren.
X20-Cherry
Apprentice
Bericht 17 van 23
3.598 Weergaven
Bericht 17 van 23
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PM'd

Greenhorn-Stras
Beginner
Bericht 18 van 23
3.424 Weergaven
Bericht 18 van 23
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Hello,

I have the same issue. 
I downloaded this and deactivated "Secure Boot" , but what do I do next?

 

There is text-file with something like an instruction, it say´s: 

 

Copy folder "FirmwareUpdate" to target machine
3. Install Certificate:
  Double-Click ProjectName.cat-> View Signature-> View Certificate [...]"
 
What does this mean?
Thank you 🙂 
 
valleron2009
New Voice
Bericht 19 van 23
3.389 Weergaven
Bericht 19 van 23
3.389 Weergaven

hello,i have medion erazer major x20 laptop.Does the bios from this post is compatible with mine machine even if i have different msn 

ERAZER Major X20 (MD 62520) NL

MSN: 3003 5466

 

 

2)Do you  have updated bios and firmware ,i mean newer versions?

zardozthestoneg
Apprentice
Bericht 20 van 23
2.430 Weergaven
Bericht 20 van 23
2.430 Weergaven

Hi @Major_ToM 

 

Can you please describe how can we update bios and EC? There is no clear instruction how to do that. There is a text file in firmwareupdate folder which explains(!) how to do that but it is useless completely, because it mentions some other file names and folders. There is no manual for EC update as well.

 

Please help us on this... Thanks!

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