Brand new laptop - No power

[Christie_1111]

I ordered the Erazer P6605 from Very and received it this morning. Followed the information supplied regarding secure transport mode and laptop still wouldn’t power on.

When the charger is initially plugged in no light is on at all indicating charging, once the power button is pressed it flashes green along with the power button. 
I have tried removing the charger and battery and holding down the power button for 30 seconds before putting the battery back in and plugging in the charging cable and still nothing.

I tried contacting Very but the laptop is non returnable and there is no information available about a replacement as they are only taking calls regarding payments due to Covid-19.

I also tried to get the manual from Medion but when searching for my particular laptop no information was available.

Any suggestions would be greatly appreciated. 

EDIT

Battery light is now orange when charger is first plugged in then when power button is pressed it flashes green. 

[Fishtown]

Hi @Christie_1111 and welcome

does it work now?

user manuel:

http://bda.medion.com/bda_p6705_p6605_en.pdf

first installation, look at page 23

bye Fishtown

[Christie_1111]

Hi @Fishtown

I have followed those instructions and many others. Still just seeing an orange light on the front panel, which then turns to green flashing light when power button is pressed. No sound or anything coming from the laptop to indicated any power at all

[Fishtown]

Hi @Christie_1111 

not good,
Contact Medion Support on Monday for more information on how to proceed

good luck,

bye Fishtown