on 07.04.2022 21:55
I have a brand new Erazer recon E10 (MD35004). My issue started directly when I powered it on, computer freezes and looses connection to my screen. I had a hard time installing windows. Even after everything is updated(windows update) this issue continues.
Tried setting the power off option to off, still same issue.
Any tips on how to fix this?
on 08.04.2022 12:11
I was able to run a full scan "Diagnose System & Fix Issues" within in Medion Service APP in failsafe mode, it took nearly three hours. It did not find any problems, but i can't say for sure that there wasn't any form of issue's before since the app ran a windows update and reinstalled other windows apps.
My initial problem seams to have been resolved.
Seams like a long shot but the windows install progress might have gotten corrupt during the download when i'm using a usb wifi, i can't say for sure.
Best regards, Marcus
08.04.2022 12:15 - edited 08.04.2022 12:17
sorry for interfering, just by pure interest in getting more to know and train my skills, how can I enter Safe Mode in Windows 10, if the computer or Windows does not complete the booting process and freezes?
Pressing the F8 key during startup does not work with Win 10 anymore; many UEFI bios utilize the F8 Key for calling the Boot Menu.
In a working Windows surrounding of course in 'msconfig' I can change the boot mode to "safe mode" for the next reboot; if the computer freezes I only can boot into Advanced options in the Windows RE environment, if it still functions.
So if there is another way, please be so kind and tell me.