le 10.11.2024 12:06
le 10.11.2024 12:06
My 12 year old PC will not boot up
at least - nothing shows on screen - even the BIOS screen
I replaced the HDD with an SSD and to start with all was fine, but all of a sudden the display went black
Is the Video card dead or is it something else ?
dead or is it something else
le 10.11.2024 12:28
le 10.11.2024 12:28
Hello @Tibbles and welcome
give the MSN number from the computer. is located behind or underneath the device.
Try another screen. or try the screen on another computer.
if that's ok. Remove the graphics card, hard drive, and RAM from the computer. Start the device. When booting there should be at least a picture (CPU has its own graphics chip) and a beep (Ram is missing).
10.11.2024 13:12 - modifié 10.11.2024 14:06
10.11.2024 13:12 - modifié 10.11.2024 14:06
MSN 10016350
How exactly would a video signal get from the CPU graphic chip to the monitor - if I remove the graphics card ?
maybe a beep - but NO "picture" is possible
and as for https://www.medion.com/gb/service/troubleshooter/solutions
Seriously - it advises "My monitor connected to the USB3.1 socket shows no picture, what can I do?"
Answer "First, the BIOS settings should be checked. Under Advanced → Advanced Chipset Control "DDI to mDP" is preset. This value must be changed to "DDI to TBT":"
How do I access AND SEE the BIOS settings - when I can't see any picture ?
How do I change any BIOS settings when I am unable to view any display at all ?
10.11.2024 16:31 - modifié 10.11.2024 19:07
10.11.2024 16:31 - modifié 10.11.2024 19:07
Hi,
it depends if your Proc has an integrated graphic chip.
Then normally your Mainboard has video ports also.
Then you have to swap your monitor cable to the video outlets on the Mainboard itself.
Those are vertically arranged ports, lining up with the Mainboard.
If there are none, you proc has no Intel graphics. (Or there are ports but not connected because no Intel graphics internally)
I found one P5365 E and two P5365 D,
--> https://www.medion.com/de/service/topic/medion-products?msnCheck=P5365
Only one, MSN 10016350, has integrated graphics:
MSN10016350 --> CPU Intel® Core i7-3770- E2 3,40 GHz integrated graphics HD Graphics 4000
--> https://www.medion.com/gb/service/product-detail/10016350
MSN 10015805 --> CPU Intel® Core i7-2600 3,40 GHz no graphics
MSN 10015434 --> CPU Intel® Core i7-2600 3,40 GHz no graphics
So only the P5365 with the MSN 10016350 you can switch to Intels integrated graphic.
If the video card ist source of your problem, after taking the dedicated videocard out, you have a chance to see the bios and change settings.
If the reason is originated somewhere else, you have to check all the other components.
Cheers, daddle
le 12.11.2024 08:50
le 12.11.2024 08:50
Does this mean that to use the on-board video - I need to remove the dedicated video card and that the on-board will then automatically take over ?
12.11.2024 10:18 - modifié 12.11.2024 11:12
12.11.2024 10:18 - modifié 12.11.2024 11:12
Yes, more or less. If you keep the MSI graphic card installed, it will most probably not work. Because the video signal is´s routed through the MSI graphic card. Even if it is defective, it might disturb the video signal from the Proc integrated Intel HD 4000 graphics.
@daddle schrieb:So only the P5365 with the MSN 10016350 you can switch to Intels integrated graphic.
If the video card ist source of your problem, after taking the dedicated videocard out, you have a chance to see the bios and change settings.
So better take the MSI for test reasons out. This I wrote already in my last post!