About canis2222

Hi @canis2222,   Please follow the steps below to help isolate the root cause:   1. Driver Update Method You mentioned all drivers are up to date, but just to confirm: Did you update via Windows Update or directly from the AMD website? We recommend visiting the AMD Drivers and Support page to manually download and install the latest chipset and graphics drivers specific to the Ryzen 5 7430U processor. This ensures you're running the most compatible and stable versions.   2. External Display Test Please connect your laptop to an external monitor using HDMI or USB-C. If the external display continues working while the laptop screen goes black, the issue may be with the internal display panel or its connection cable.   3. Power Source Check Try using the laptop both on battery and while plugged in to see if the black screen occurs under one condition more frequently. If the crashes happen primarily in one mode, there may be an issue with the charging circuit or internal voltage regulation, especially in budget systems.   4. Memory Diagnostic It’s also possible that system memory is contributing to the instability. Run the built-in Windows Memory Diagnostic tool, or for a more thorough check, create a bootable USB and run MemTest86 overnight. If any errors are found, this may indicate a faulty RAM module.   Kind regards  ... View more