About BlackSheep

English is not my mother tongue, I may have expressed myself a little awkwardly.   So from the beginning:   Do not use compressed air from a can. Instead, use either an air compressor or a powerful blower. The latter is available quite cheaply from the big “A”. They are also suitable for cleaning other things.   The underside of the notebook must be removed for cleaning. Direct the air jet at the fans and through the fins of the heat sinks. While you guide the air jet with one hand, you should hold the fan with the other.   The fans must be held firmly so that they do not start to rotate due to the air pressure. That would not be good.   I hope I have been able to help you. ... View more

Hey @Fishtown ,   I have a list with the technical data and have slipped in the file. The headset actually works without software. Thanks for the hint. 🙃   But it's still a bit unlucky that the mouse and keyboard can't be controlled by a single piece of software. 🤔 ... View more

However, please only use a soft brush that cannot become statically charged in any way. Otherwise you will have a problem. I recommend compressed air (but never from a can).   It is important that you hold the fans firmly, otherwise they will start to spin due to the compressed air. This “can” lead to damage to the fans and the electronics. ... View more

@Fishtown thanks for the information - is there now a product page? I haven't found one yet at least.   The link is helpful, but I find it terrible that Erazer gives each individual product its own software. This is no longer in keeping with the times and only costs unnecessary resources.   Now I just need the software for the Mage P20 headset. 😆 ... View more

Classic double post - please delete this one. ... View more

I have some news about this, the software is not yet available - it is still being finalized - according to Erazer. However, everything works perfectly, only the fine adjustments will probably only be possible with the software. ... View more

Here we go:           Here in English or do you prefer another language? It's funny, the operating instructions come with a flyer with a QR code. However, it only leads to the community page - the new products have probably not yet been added. ... View more

A Picture of instructions or a Picture of the Products? ... View more

The mouse was just officially unveiled at Gamescom 2024. The manufacturer still seems to need a little more time for the software.   As part of my work, I also have some of the new Erazer lineup in front of me and have now invested a lot of time to find out that there is no software yet. The only way to find out is to contact support or the person who gave you the mouse. Maybe they can help...   I know that's not a particularly satisfactory answer.   ... View more