Hallo @Polmm09 , if admin staff other forum users (who may have the same device) can help you more quickly, it is helpful if you always give the complete product description, e.g. MEDION AKOYA E1232 MD 99410, preferably with the eight-digit MSN article number given on the underside of the housing (e.g. MSN 3003xxx).
Cheers
Major_Tom
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