About S_G

Thank you for your response.   I'm under the impression the laptop is defective, not that it needs software support. I'm looking for how to ship it under the warranty for hardware inspection, therefore the dealer's input in this so I asked accordingly. Sorry about that.   The problem developed little by little until game play became unplayable on demanding games like Elden Ring and even Dark Souls 3.   The laptop is "Medion Deputy P25 15.6" AMD Ryzen 5-5600H 16GB 512 FHD 144Hz RTX 3060 Gaming Laptop, Black, 30033536" (all stock software) as mentioned on the purchase page which is: https://www.amazon.sa/gp/product/B09JZZ9DX5/ref=ppx_yo_dt_b_asin_title_o06_s00?ie=UTF8&psc=1 It was shipped from the UK. I provided it on medion.com but now I'm having difficulty finding the page. I hope the above is enough.   I don't speak German (I think it's your mother tongue?), but if you prefer it than English, I could do Google translate for you. ... View more