Hello @peacalmer,
1. If no repair is to be done after the cost estimation, normally two options are offered, either to send the device back unrepaired or to dispose of it on site. 2. we are sorry to hear that the laptop has problems with the fan after only about 3000 hours of operation. Unfortunately, I cannot give exact figures for the MTBF of individual components. Please let us know if the repair went as well as you expected.
Greetings, EastClintwood
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