About Captp

Hello everybody,   I bought recently (in February) a Medion ERAZER Engineer X10 MD34938 from microspot.ch. Specs of the PC : https://www.medion.com/gb/service/product-detail/10023877   Everything was fine until the beginning of the month. I plugged in my HyperX Cloud II headset. I encountered the same problem described here : https://community.medion.com/t5/ERAZER-Gaming/Problems-with-my-brand-new-Medion-ERAZER-ENGINEER-P10-MD34956-pc/td-p/106247/page/2   I was able to fix it, I am not plugging the headset via USB anymore, but with a Jack splitter. Nevertheless, my PC is still crashing at random times. I reinstalled windows with the F11 key during boot, I thought it would work with a complete reinstallation, but it is still crashing. Then I checked the hardware.   The fans from the GPU are not rotating, and more importantly, there was a lot of heat around my CPU. I decided to call it a night, and that i would solve the problem today. I booted the pc, installed a few stuff (graphic driver, steam and battlenet). Then it crashed again, GPU fans not rotating and a LOT of heat around CPU. I installed "Open Hardware Monitor" and what a surprise ! CPU temperature were between 91°C and 100°C !!     What should i do ? There is a water cooling on the CPU and I NEVER installed a watercooling on a PC. I think that this cooling is the main problem. It scares me a bit to try to fix that, because water on electronic component is never a good idea. But on the other hand I really dont want to send it to repair, because it is going to take ages. It's maybe a thermal paste issue, or the cooling liquid not circulating.   Thanks for your help, looking forward to your answers. ... View more