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Thanks @Fishtown . S mode is switched off. The mic is enabled in Settings / Input device but i'm not sure what you mean by entered as standard? I've ran Troubleshooting but it's not brought anything up, I'm afraid.
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Hi @Fishtown, I think there was an update about 2-3 weeks ago. I've looked in Device Manager and there's no exclamation marks or any indication that there's anything wrong with the mic. I ran diagnosis on the Medion Service app and again it said all was fine. I've installed that driver package and it was succesfull with 7 out of 12. I'll paste the log on the end of this message. I restarted but still nothing from the inbuilt mic. Thanks again for your help - the mic on my headphones works fine if that's of any relevance? CHECKING IF DRIVERS ARE PRESENT: 01.AMD_Chipset\*.inf exists. 02.AMD_Audio\*.inf exists. 03.AMD_VGA\*.inf exists. 04.AMD_PSP\*.inf exists. 06.Codec_8843\*.inf exists. 07.WLAN_21_40\*.inf exists. 08.BT_21_40\CCP\*.inf exists. 08.BT_21_40\HRP\*.inf exists. 08.BT_21_40\JFP\*.inf exists. 08.BT_21_40\SDP\*.inf exists. 08.BT_21_40\SFP\*.inf exists. 08.BT_21_40\STP\*.inf exists. 08.BT_21_40\THP\*.inf exists. 08.BT_21_40\WSP\*.inf exists. 09.CardReader\*.inf exists. INSTALLING DRIVERS: PNPUtil -a "01.AMD_Chipset\*.inf" /Install Microsoft PnP Utility Processing inf : AmdAS4.inf Successfully installed the driver. Driver package added successfully. Published name : oem26.inf Processing inf : AmdGpio.inf Successfully installed the driver. Driver package added successfully. Published name : oem4.inf Processing inf : amdgpio2.inf Failed to install the driver : No more data is available. Processing inf : amdhdc.inf Successfully installed the driver. Driver package added successfully. Published name : oem12.inf Processing inf : amdi2c.inf Failed to install the driver : No more data is available. Processing inf : amdsfhkmdf.inf Successfully installed the driver. Driver package added successfully. Published name : oem38.inf Processing inf : amdsfhkmdfi2c.inf Failed to install the driver : No more data is available. Processing inf : amdsfhspbi2c.inf Successfully installed the driver. Driver package added successfully. Published name : oem9.inf Processing inf : amdsfhumdf.inf Successfully installed the driver. Driver package added successfully. Published name : oem19.inf Processing inf : amduart.inf Successfully installed the driver. Driver package added successfully. Published name : oem16.inf Processing inf : SMBUSamd.inf Failed to install the driver : No more data is available. Processing inf : usbfilter.inf Failed to install the driver : No more data is available. Total attempted: 12 Number successfully imported: 7 Installation failed! (ErrorLevel: 259) Press 'C' to continue or just Enter to exit:
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Hi @Fishtown, thanks for getting back so quick. I've tried the slider on and off but still nothing I'm afraid. It definitely used to work up to about a fortnight ago, I'm not sure what to try next?
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Hi there, I'm having trouble with my inbuilt mic not working at all. I first noticed when using Zoom but when I go into settings and Test Microphone it doesn't register anything. I've tried a factory reset but still get no response - even when I select Realtek or System. Has anyone any ideas what I could try? Many thanks
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Thanks for replying. There are 2 entries for HID Compliant Mouse in Device Manager and I've tried updating both. The touchpad still doesn't work - have you any ideas?
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Hi there, my touchpad has stopped working on my notebook but a USB mouse still works ok. Using Windows 10 so i'm unsure of how to update or install a driver. Could anybody help? Thanks
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