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Thank you so much for your help! ... View more

Hey thanks for replying daddle. The MSN number is 30014784, Where can I find out what this means for memory packages? The reason I was asking about the upgrade to Win10 is that the machine refuses to download Windows updates. I have tried all the usual techniques to overcome this to no avail. Internet access works fine. So last resort was to reinstall Win8 using F11 and to my surprise the machine still has the same problem! So the original package is corrupt. I could try and install Win8 from a USB disk but I'm not sure that it would pickup all the necessary drivers. What do you recommend?   ... View more

A friend of mine has asked me to update her S4216 to Win 10. So the questions in this thread above apply. 1. Is it worth it? and then possibly updating to Win11? 2. The computer has 4GB ram. Can I just add another 4GB or must I purchase 8GB?   ... View more

Thanks for your help. It is unfortunately what I expected to hear. ... View more