About jackwsm

Fishtown You are absolutely correct, I was too quick to respond. The link should read https://www.amazon.co.uk/AmazonBasics-HDMI-Adapter-3-5mm-Audio/dp/B07KRBPPPF/ref=sr_1_7?crid=3GPYJ52LU7YBN&dchild=1&keywords=hdmi+to+vga+with+audio&qid=1605977616&s=electronics&sprefix=hdmi+to+vga%2Celectronics%2C191&sr=1-7 Hdmi lead plugs into the PC, VGA cable from monitor plugs into adaptor. I apologise for error and will attempt to message shedload. ... View more

Fishtown, Yes you are absolutely correct, I was too quick to respond. The link should read https://www.amazon.co.uk/AmazonBasics-HDMI-Adapter-3-5mm-Audio/dp/B07KRBPPPF/ref=sr_1_7?crid=3GPYJ52LU7YBN&dchild=1&keywords=hdmi+to+vga+with+audio&qid=1605977616&s=electronics&sprefix=hdmi+to+vga%2Celectronics%2C191&sr=1-7   The HDMI connector plugs into the PC, the VGA cable from the monitor plugs into the adaptor. I aplogise. ... View more

Hi, This is what I ordered direct from Amazon https://www.amazon.co.uk/AmazonBasics-Female-Adapter-3-5mm-Audio/dp/B07KRBPPPH/ref=sr_1_8?crid=1IJUGG1KLXZDO&dchild=1&keywords=vga+to+hdmi+adapter&qid=1605967913&s=electronics&sprefix=VGA+to+HDMI+%2Celectronics%2C183&sr=1-8 they also do adaptors VGA to Display Port but as I'm not likely to use the HDMI port for anything else I went for the HDMI adaptor. My Monitor is an elderly Dell which my neighbour gave to me.   ... View more

daddle, I am very sorry about this. As I tried to explain in my first post (page 5) I am not familar with Community Forums. I had found a topic which seemed to be similar to my problem and I did explain that my PC is an AKOYA E 42019. This is a recent release. Perhaps I should have 'searched' the Community for E42019, I didn't know and still don't know. 'Boards' 'Strings' 'Threads' are a mystery to me. I was confused by the supplied booklet which seems to be based on Windows 8. I put my problem to Medion at Swindon who told me to change the Boot Order which I was unable to do, possibly as it is fixed. There was no mention of Safe Mode prior to entering 'Settings' etc. ... View more

Hi daddle, Reply regarding f10   Using the f10 key when starting the PC makes no difference. The thing starts up as normal, nice photo of somewhere which then has two or three comments such as ‘Like what you see?’ There is no mention ‘Boot option Menu’. I click with my pointer anywhere on the screen and am asked to enter my PIN.   I carried out a search for ‘Boot Option Menu’ and discover that I need to be in ‘Safe Mode’.   I should point out that when following unfamiliar procedures I make notes on a pad. I followed instructions to get into ‘safe mode’ and got to the stage where I was expected to use the f10 when the PC shut down.   I then restarted and after the f10 stage was able to select 4 which  enabled me  to get to the stage, via 'Settings' where I discovered my USB stick with the 3.9Gbyte of data was able to boot! At this stage I did not go any further as I did not want to have to start from scratch, I closed the pane asking me to select keyboard etc. and was returned to normal start. I now realise the crucial factor required to achieve this result is to be in ‘Safe Mode’. I’m sure that somewhere in the instructions you gave me there were those that would have done this, but I must have overlooked them, I apologise. I tried the same procedure with my other stick which I had produced using Control Panel but it would not boot. I now have both 'belt and braces', my USB stick will be safely stored but should I have the need I will attempt to restore a Macrium Image before restoring from the stick. Many thanks for your assistance without which I was lost.   ... View more

Reply 3   You tell me about ‘philosophical discussions’ etc then come to your conclusion after which you ask another question which I don’t need to answer. ‘Future Use’ I’m thinking that eventually the USB stick might work.   I used this website https://www.microsoft.com/en-gb/software-download/windows10   and chose the ‘Download Tool Now’ option. I had previously clicked the ‘Update Now’ button and was congratulated on having the latest update.   I will now go through the routine again Downloaded and started Windows 10 Setup and clicked to create installation media using the recommended options for this PC.   It now downloads Windows 10, it makes progress and the USB LED is flickering. 50 minutes later the flash drive is ready, I click Finish. There is now 28Gbyte free of a total of 31.9Gbyte 3.9 Gbyte used. You refer to this as my ‘Phantom Stick’, I’ve followed the procedure as I did previously. Something more to wonder about? But don't bother to answer. I try posting, I am warned that invalid HTML was found in the message body and has been removed, I'm asked to review the message. It looks pretty much the same so I'll  Post again and hope for the best. ... View more

Another reply to daddle.   Many thanks for your reply, again I will create my reply as a text document which I will be able to paste in when concluded. This allows me to type slowly and also checks my spelling.   I will jump to your question about Macrium Image creation. Knowing that the 2004 version was available and I would be encouraged to get it loaded I decided to delay personalising my PC until it had 2004. I didn’t have long to wait. I then created the first image so there is no 1909 image to restore.   I understand from your answer to my second question that something may have gone wrong with the upgrade from 1909 to 2004 which of course I had no control over.   I apologise for mixing up names, when I type ‘Recover’ into the search window I am taken to a page entitled ‘Create a recovery drive’ in Control Panel and assumed that this was appropriate. I tick the box which asks if I want to ‘back up system files to the recovery drive’ and I assume this is the reason my recovery stick uses more space. I had not been aware of the website you asked me to use to create a smaller stick but I will be noting it for future use.   So I have decided to do as follows:-   I am going to assume this PC will continue to work as it is doing for a long time. Even if it fails it is unlikely that recovering from my Macrium Image or the recovery stick will succeed in fixing anything especially if the problem is with memory, CPU or SSD. I will have to send it in for warranty repair. I am aware that the warranty period is for three years, I would like to think I might last another three years... Microsoft may become aware that their upgrade to 2004 was not successful and they may issue further updates prior to the next Feature update to rectify this. You may wonder why I am so concerned regarding recovery. I dread the thought that my PC might at any become infected with ‘Ransomware’. If this happens I believe I can just switch off, start again with my Macrium USB or DVD loaded which should enable me to recover from the latest created image. I have been in the habit of creating an image on a monthly basis. I realise I will be unable to use Windows recovery USB. Perhaps after the next feature update this may become possible again. My reluctance to return this for repair is on account of my studying reviews of Medion customer service in UK, they are not good. I no longer have 'Belt and Braces' I will have to make do with Belt, or perhaps Braces. Finally might I suggest that if you have any influence over where these things are assembled they might be encouraged to disable the ‘Fast boot’ option in UEFI. Very many thanks for your help. Regards Jack  wsm = Weston-super-Mare   ... View more

Reply to daddle.   I’m so sorry I’m taking up so much of your time. I’m also sorry I’m a slow typist. I’ve typed this reply as a text document which I will hopefully be able to paste into the reply field of the ‘community’ which will be faster. I regret that I appear to be stubborn, it’s just that I am terrified of doing something wrong. So now I will go back to my post 18 to check on the questions I raised and read the answers you have provided which I will then state what it appears you wish me to do and ask for confirmation.   1) You tell me that I must revert to version 1909 of Windows 10 by using the f11 key which will enable me to activate the Recovery Partition which is on my disk. Is this correct?   2) If so does this mean that my PC is not suitable for 2004 version and subsequent versions of Windows 10?   3) I understand that Microsoft insist on the latest version of Windows 10 being used, am I mistaken? Shortly after my PC was delivered the ‘Update and Security’ section of ‘Settings’ suggested that version 2004 should be installed, presumably Microsoft have assessed my PC is suitable for 2004.   4) I only ask about this as reverting to version 1909 means quite a lot of work on my part, for instance I have to establish Firefox as my browser, ensure I have the passwords which have been saved to my current Firefox are available should they not be available in the new 1909. I will need to install my Dropbox, my mail handler eM Client, Libre Office and various other apps. Having done all that I then use the media creation tool you suggested to create another USB recovery disk which will take up 4-5 Gbyte rather than the media creation tool available via Control Panel. Then I should be able to boot this newly created USB stick having restarted with operation of the f10 key. Is this correct?   Regards Jack PS I've had a warning that my post was changed on account of invalid HTML was found. I've re-read the post and it seems that the removal of whatever it was has not made any significant change to my initial post. Post again and hope for the best. ... View more

I've just spent considerable time creating a reply to daddle, just before posting it failed authentication. I'll paste what I composed in the hope thatyou might read it and also pass it on to him. Hi daddle, First let me tell you that I also have a message from Gehringer who has offerred suggestions. I should like to now give a history of this problem thus far. I have spoken to my friend who kindly tested the DVD I use for recovering the Macrium Image, the USB stick I use for for Macrium Recovery and the USB stick used for recovering Windows 10 which I created using the USB creation facilty which appears in Control Panel. This offers the option of backing up the system files by ticking a box and is probably the reason why the USB stick(s) I have been creating take up more space than the procedure you suggested I use. My friend tells me that his PC runs Windows 10 version 2004. It is a PC he built himself using a GA78LMT-USB3 R2 motherboard with a 64 bit AMD PhenomX4 processor. Each of my bootable recovery devices successfully boot on his PC, but not mine at this time, but this situation improved once I had disabled the 'Fast Boot' option in UEFI/BIOS. Even before I disabled the 'Fast Boot' option I was able to 'see' that the boot order was correct. With a bootable USB stick insered and a bootable DVD mounted in the drive I was able to see the LEDs on both of these devices flickering after executing a 'Restart'. Please accept that using the UEFI/BIOS at the boot tab it clearly states the boot order is FIXED which to me means 'unchangeable'. I then disabled 'Fast Boot' resulting in me being able to boot the Macrium Recovery USB stick which I believe was created in 2018 on the Windows 10 PC I was using at the time which has sadly broken down, and the reason I've bought the Medion PC, and the Macrium Recovery DVD. But it will NOT boot the W10 recovery sticks which I have recently created. I have also created a 'new' recovery USB stick for Macrium Reflect using this PC, but this fails to boot in the same way as the W10 recovery sticks. This I think proves that there is nothing wrong with the boot order. Now you may be thinking why I'm bothering about this, I have the means of recovery using Macrium. I am old and may be considered cynical but I have developed my thinking on the lines that if something can go wrong it will go wrong. If my Macrium Reflect fails I SHOULD be able to recover using a W10 USB stick, but I can't, it won't boot. So why is this? It boots some media, but not others. Might this be a problem with the UEFI/BIOS or might it be a problem with the software used to create USB sticks? Please bear in mind that the recently created Macrium Recovery stick, using Macrium sotware, fails to boot as does any W10 recovery USB stick. Perhaps, as two sticks created with differing software both fail, this might point to a UEFI/BIOS problem. Disabling Fast Boot improved matters, but might it still be too fast? The mother board is Medion B550A4-EM 1.0 The UEFI is American Megatrends Inc. 550A4WOX.105 11/13/2019 I have referred to the provided user manual regarding PowerRecover. I see I have the app available BUT this user manual seems to have been written for PCs using Windows 8. Do yoiu think it will be safe to use this in order to 'Create driver and tool rescue USB disk'? I don't have a USB disk suitable, perhaps the author means USB stick? You suggest I should revert to the system as it came out of the factory which was W10 1909. Are you thinking on the lines that the Media Creation facility in the 1909 version could be different from what is now available in 2004? Remember tha Macrium Media Creation also build a USB stick which fails to boot. You ask about the 4 Gbyte USB stick, all I recall is that it was greater than 4Gbyte, the stick I create from Control Panel uses 8.8Gbyte. I realise that this PC, MD 34280 was only launched onto the market late in August. Unless I've bought a 'Lemon' I suspect there may be others out there with similar problems especially as they may not be aware of how to access UEFI/BIOS to change the 'Fast Boot' setting. Perhaps, like many PC and Laptop owners do, they think their PC will never go wrong. They may have created a USB recovery stick but whether they check it is another matter. ... View more

Hi daddle, I regret to say that I am unfamiliar with the protocol of the Forum. I will make an attempt to explain what is happening to the UK HQ of Medion at Swindon, fully expecting to be told to use the BIOS/UEFI to change the FIXED boot order. But just as a matter of interest I created another Macrium Reflect USB recovery stick using this PC. IT FAILED TO BOOT! From this I have concluded that any bootable USB stick I create using this PC will fail to boot on this PC, although its content will be readable. If you click this link you will see two pages showing the content of the USB which does boot and the latest, which does not. https://www.dropbox.com/s/yr3fabst25hsryp/Recovery%20USB.odt?dl=0 I am unable to see any reason why one should boot and the other fail unless there is a problem with the BIOS/UEFI I am sorry to have taken up so much of your time on this matter and I am extremely grateful for the effort you have put in to solve my problem. Regards Jack     ... View more

Hi daddle, I have downloaded the English version of the Media creation tool and also have noted that 'Legacy USB Support' IS enabled. I guess this is correct as I am able to boot my USB stick containg recovery of Macrium Image software. I have created a USB stick usng the media creation tool. This stick also fails to boot. It is not the only stick I have used for this purpose, but both fail to boot wheras booting worked OK on my friend's PC. The stick I have just created only takes up 4Gbyte of the disk whereas the ones I created using the recevery creation from Control Panel takes up 8.8 Gbyte. This is on account of it also copying 'settings' etc for THIS PC the smaller is used for W10 install on any PC. You tell me that you don't have my PC or my UEFI settings. This PC was only introduced 27th August I believe. I suspect there are few owners as yet, perhaps I am the only owner, but if there are any others perhaps they haven't got around to creating recovery USB sticks yet, or even if they have they may not have tested them. I could take photographs of the UEFI settings if you would like me to. Not sure if I can attach photos but what I could do is copy them from my camera into a Dropbox folder and copy the link onto a 'Reply' I will not be able to do this until later tomorrow. Let me know if you would like me to do this Regards Jack     ... View more

When I started to use this PC I did not know which function key to use to access UEFI. I created a USB recovery stick which failed to boot, but booted on my friend's PC. I then discovered, thanks to Medion at Swindon, that f2 is used to get into UEFI since when the only change I have made is to disable the 'Fast boot'. I have created another USB recovery stick since disabling 'Fast Boot' but this also fails to boot. Sadly I'm not too sure what you mean by 'Win RE mode', I guess it's something to do with recovery. I realise that 'Brute Force' is a 'saying'. As for my hoping to have a USB recovery stick as well as a recovery Macrium image we have a saying 'belt and braces'. I'll make do with just the belt and hope I never need to use it. I assume you are based in Germany. In 1961-64 I was based in Duisburg, 1972-3 in Wulfen. I still communicate with a family I first met in 1962. Best regards Jack ... View more

Yes I have a DVD and USB stick, which both boot, and are recovery for my Macrium image. One thing I forgot to mention before is that before I disabled 'Fast Boot' I took my Macrium recovery media, DVD and USB stick, and my Windows 10 recovery USB stick to a friend who has Windows 10 on an older PC. We were able to boot from all items! I am probably wrong but I suspect that there may be a problem with the BIOS/EFI on my PC causing the Windows 10 USB stick to fail. This is all getting rather complicated for me. As you say I don't really need the W10 recovery stick as I have Macrium recovery media which works. I think I should abandon the W10 USB stick, I'm not very enthusiastic regarding the 'brute force' which might be required. Perhaps there may be another Community member with the same model of PC as I have, and who does not have Macrium, who might dicover his W10 recovery USB fails to boot. Of course he/she will probably need to disable 'Fast Boot'. Many thanks for your suggestions. At least I will have my image(s) to fall back upon should the need arise. In the 5 years of W10 I have only needed to restore from an image once which was when I had problems with a 'Feature Update'. Regards Jack ... View more

Hi daddle, The MSN number is 10023662. The Model Number is MD 34280 The Macrium recovery stick I created long ago on a different PC but the Macrium recovery DVD I created on this PC. Both now boot. The USB stick for Windows 10 recovery was created on this PC. I type 'Recover' in the search box next to the Start button which allows me to run the 'Create a recovery drive' app, it is written in English and can be found in Control Panel>Recovery. I have in fact created two, one on a 32Gbyte USB 2, the other on a 64Gbyte USB 3 stick. Both get formatted during the process as FAT32 but neither boot. I've never heard of Rufus, should I be able to download and install it to see if I can load Windows 10 recovery onto it? I have just checked, the USB stick for Macrium recovery is also formatted as FAT32. ... View more

I'm new to Medion but OLD (83) and these forum things are a bit of a mystery, however I am having boot problems with my Akoya E42019. I apologise if I'm doing this in the wrong place. I was unable to boot from USB sticks or DVDs. Having been told to change the 'FIXED' boot order in BIOS/EFI I was unsuccessful but I noticed that 'Fast Boot' was enabled on the Boot tab. I disabled it and am now able to boot from my Macrium Reflect recovery DVD and USB recovery stick. I am still not able to boot the W10 recovery USB which I created on this PC. It's good to know I can,should the need arise, recover from my Macrium Reflect image which I've created on am external USB disk, but I'd still like to be able to use the Windows 10 recovery USB stick. Does anyone else have this problem, does anyone else have a Akoya E42019? If this is in the wrong place perhaps someone could kindly move it to where it should be. BTW I've read elsewhere that 'Fast  Boot' should not be used if the C disk is SSD. ... View more