About SlamRam

Hey @Maxjek95,   Considering you've already reinstalled the drivers, have you also tried using compressed air to carefully clean under the keys? If so then I would contact Medion support as it could be a hardware issue.  ... View more

Hey @mamuka, welcome to the community.   Unfortunately there's no easy fix for this. Rather than playing around with the motherboard/CMOS to try and clear the password, I would suggest contacting Medion support as parts may need to be replaced. ... View more

Hey @kmuland, welcome to the community!   Can you please confirm whether this has always been the case with your laptop or has it just recently started occuring?    ... View more

Hey @gnomKOLIN,   I'm glad to hear that you've found it and thanks a lot for sharing it with the rest of the community! ... View more

Hello @Whewell, welcome to the community!   If you haven't done so yet you can update the BIOS using the link below and see if this resolves the issue you're experiencing. Should this not help I would recommend you contact Medion support using the this link so they can assist you further.   Bios update   Have a great day!           ... View more

@BoskiPindol   If you haven't done so already then It's probably best to back up your laptop and do a clean installation of Windows 10. This could resolve the issue you're having but if not, may rule it out as being software related issue. As the first BSOD occurred roughly 2 weeks into use and from reading your response, then I think this is the best starting point.   If you do decide to do a clean install and the issue persists, then contacting Medion support for further assistance would be a good idea as it could be a potential hardware issue. It would also be useful to share an image of the BSOD when it next occurs.   Let us know how you get on.  ... View more

Hey @BoskiPindol, welcome to the community!   To be honest it's pretty hard to determine online exactly what the issue may be as there's so many possibilities.   A few questions/tips: - Was there anything you had done to your laptop prior to the BSOD ocurring?  - Do you have a restore point set before the blue screen ocurred?  - I take it Windows is fully up to date? - Do you happen to have any bloatware that came pre-installed with your laptop? I've seen issue's where certain applications seemed to have caused instability and therefore blue screen occuring.  - Checking the dump files after the BSOD happens will help identify what it is that's causing it to happen, It would be best ot visit Microsofts website for more info on this. - If you haven't done so already go to Settings > Update & Security > Troubleshoot > Blue Screen and run the troubleshooter.  - It might also be worth checking the condition of your Physical RAM so you can rule this out as being the potential issue, try 'Windows Memory Disagnostics' and see what it comes back with. A long with this check the state of your HDD by running 'Chkdsk' in command prompt as Administrator, it'll scan and attempt to repair any issues.  - An obvious and simple solution may be to just do a clean installation of Windows 10, this would then rule it out as being a Software issue should the problem persist.    Let's us know! ... View more

Hello @TINA72, thanks for getting back to us.   Firstly, please could you provide us with the MSN or MD number of the monitor you are using? This can be found either on the back of your monitor or on the box.   Can you please elaborate on what you are plugging in to your PC to cause an issue with the power supply? What connection cables are you using to connect your monitor to your PC? ... View more

Hello @TINA72, welcome to the community! To help you with this case we would require some further information. Could you please provide us with the MSN or MD number of the monitor you are using and what type of cable you are using when attempting to connect your PC to the monitor?   ... View more